Patrick L. Mcgaha, Jr. Email & Phone Number

Baton Rouge, Louisiana Area

 Develop strategic and tactical plans to achieve desired enrollment outcomes Effectively transitioned a team of 10 representatives from a solo/individual objectives admissions mindset to a collective teamwork-oriented environment Conduct individual and group training that has resulted in increased Starts and Start Rate Started a high school recruiting platform which achieved 140% of Start budget in 2011 Implemented enrollment follow-up tactics resulting in increased Start Rates consistently over 75% Responsible for evaluating, hiring and training new Admissions Representatives on recruitment and customer service techniques Formulate Start Term budgeting and evaluate data to identify strengths and opportunities

Orlando, Florida Area

--Bolstered admissions processes and scripts for an online and campus-based college--Increased conversions in lead to appointment by over 40%, appointment to interview by over 25% and interview to enrollment over 10% through process and script training--Conducted lead management and tracking to ensure consistent qualified lead acquisition and vendor effectiveness --Trained admissions representatives on scripts, processes and sales techniques--Co-managed and directed marketing objectives and placement of communications--Planned, led and/or engaged in open house, marketing and/or networking events

Orlando, Florida Area

--Guided representatives with assisting high school students and career changers through admissions process, overcoming obstacles and relocating for education--Increased 2007 original enrollments by approximately 2%, starts by approximately 5.5% and show rate by nearly 2% over the previous year, 2006--Tracked performance conversions to assess individual and team strengths and improvement opportunities to identify training objectives--Provided and maintained a positive environment to augment morale for 17 admissions representatives (10 direct reports)--Conducted weekly group training sessions for the admissions department focusing on salient techniques to bolster overall production successes --Invited to co-speak at a FAPSC conference on "Building a Strong Admissions Team"

Tampa/St. Petersburg, Florida Area

--Worked with high school presenters and assisted high school students with the admissions process, overcoming obstacles and relocating to begin education--Empowered a team of 18 representatives to effectively achieve their monthly enrollment goals and start budgets through leadership, motivation and training (9 direct reports)--Assisted in the new admissions representative hiring and training processes--Actively participated in the National Team planning process for subsequent starts to allocate resources accordingly and ensure greater success from the previous start--Sole representative of the Admissions Team appointed to the Institutional Effectiveness Committee responsible for assessing trends with comparison to current admissions metrics--Led, planned and facilitated open houses, group information sessions and interview presentations

--Conveyed respective compendium of features and benefits of education at ITT Technical Institute as needed on a market sensitive basis --Identified students' strengths and interests to assist them through their educational pursuit in which they will be most successful--Maintained an ongoing communications network with a spectrum of current and prospective students to ensure quality follow-up

--Coordinated hiring, communications and post-execution responsibilities for "Carnation Instant Breakfast/Reader's Digest" customer awareness program --Researched venues and served as interim Tour Manager for "Tylenol Cold" national brand awareness tour--Hired employees, nationwide, for quality control during "Ocean Spray Juice & Tea" national sampling program

Graduate Work Toward Mba, Marketing, Entrepreneurship, Finance, Accounting

B.A. Concentrated In, Marketing, Mass Communications, And English

Master Of Business Administration - Mba, Data Analytics