Patrick Mcgary, Cae Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Serve as member of the executive staff, providing input on overall organization strategy, including managing an annual budget of $4.5M. Responsible for strategic development and implementation of operational initiatives including membership, marketing, finance, volunteer management and meeting. In two years, achieved 265% growth in annual meeting exhibit and sponsorship revenue and 9% growth in membership.

Silver Spring, Md, Us

Responsible for developing/implementing strategic growth initiatives and performing overall operational management of $4.5M budget professional society representing physicians, nurses, pharmacists and dietitians. • Supervised staff of 18 and providing strategic direction for a variety of domestic and international growth initiatives helped surpass annual budget projections by $1.3M over the past three years.• Responsible for all contract management, HR benefits and salary administration, employee development, IT integration, website redesign and development of key performance indicators across all departments.• Oversaw implementation of numerous IT initiatives including selection of and migration to new web content management platform (Ektron) and new AMS (Avectra)• Served in various director capacities in publications, membership and operations and assumed responsibility for all departmental operations during extended leave periods.

• Recruited by Sholodge to stabilize a recently opened Long-Term Stay brand hotel in a growing market.• Led the chain in setting brand standards which epitomized the personality of the properties and differentiated them from the competitors in the market.• Implemented a revenue management program that utilized market data, past nightly occupancy performance, reservation lead time and market supply to determine the ideal room rate based on these factors.• Decreased staff turnover by over 60% through cross-training program and other incentives. • Improved guest satisfaction and increased positive operating net through higher revenues and lower expenses.• Improvements to this property and others of the same brand led to acquisition of the chain and rebranding to a new name.

• Oversaw all aspects of hotel operations including sales & marketing, guest relations, front desk, housekeeping and maintenance operations, restaurant and banquet operations, finance, human resources, team building and staff training.• Reduced staff turnover from 115% to 45% within one year with incentive-based training, quality standards and team building expertise.• Improved guest satisfaction scores and increased return rate and length of stay • Successfully managed property remodel replacing all furniture, fixtures and equipment within a six month time frame.

• Successfully opened a Marriott brand hotel on time and within budget.• Within six months the hotel was exceeding revenue and occupancy budgets, receiving exceptional guest and staff satisfaction scores and operating well above Marriott and White Lodging Standards.• Responsible for the pre-opening construction project management, staff training and procedure development and implementation for an 88 room Fairfield Inn by Marriott.• Developed standard operating procedures for all departments (sales, marketing, housekeeping, maintenance, guest relations, etc.) • Managed operating supply procurement so all rooms, public spaces, and operational departments were decorated to standards, set up to work efficiently and completed on time and within budget. • Developed local marketing efforts to tour local businesses and personal travelers to stay at the newest hotel in the area. • Six months after opening the Fairfield Inn, Marriott transferred me to a Residence Inn in South Bend, IN to utilize my success with Fairfield Inn to help stabilize performance in a market struggling through significant economic change. • Significantly reduced costs, raised average room rate and ultimately improved hotel performance to the point where it was to be renovated showing positive future growth and revenue potential.

• Hired out of Hospitality Management School at UMass, Amherst to manage the front office operations of a 112 suite Residence Inn by Marriott.• Developed and implemented short- and long-term stay revenue strategies.• Developed strategies for corporate meeting revenue generation, data tracking and analysis of market performance.• Significantly increased guest and staff satisfaction scores.• Developed front office, housekeeping and maintenance staff training programs.• Performed take-over strategies for banks contracting with company to successfully manage hotels in receivership.• Served as interim General Manager of many different hotel brands in many different cities where I was responsible for stabilizing staffing, recruiting and training new management and department staff, implementing standard operating procedures to meet brand requirements, developing local sales and marketing strategies to reinvigorate brand awareness in the market and communicating with creditors and hotel brand franchisor the needs and capabilities of the property to assess future potential.

Bs, Hotel Management

Advanced Certificate In Strategic Hr Management

College Preparatory