• Coaching and advisory for product owners on customer delight for the State of Iowa's Medicaid Enterprise Modernization Effort's provider portal launch, serving on the governance team. • Previous clients were an American multinational financial services firm, Toyota, MAC Cosmetics, Abbott Laboratories, Fresenius Medical Care, Lloyds Banking Group, East West Bank, major power and utilities, credit card, telecommunications, pharmaceuticals, and agricultural.• Coach product manager, product owner, product leader, and product management executive clients with Agile product management at the organizational, portfolio, value stream, team, and individual levels at the enterprise level.• Lead teams looking at the holistic product functional requirements that meet both business and technical needs.• Expert Advisor and Job Search Coach to Product Managers and Product Leaders at LinkedIn, Google, Apple, Salesforce, Capital One, Visa, Clarity.fm, and Firsthand• Professional Speaker- talks on Product Management, Justice, Equity, Diversity & Inclusion and DevOps with Google, Product School, Product Camp, North American Bancard, Product Board, PM Upskill Lounge, StartOuthttps://productschool.com/product-leaders/christopher-lee

The Art of Crafting User Stories

• Technical Product Manager, created digital product specifications to drive strategic product vision of product lines. Mentored EY product team, managing relationships within the team and identifying areas of growth to build staff and senior consultants who can learn the skills necessary to become strong managers.• Led product teams through agreed-upon phases of governance, user stories, vendor selection, risk analysis, customization, testing, training, and rollout of a client's project lifecycle. Client contracts were regularly renewed.• Collaborated with design, business, and technical team members to identify interdependencies, user needs, and define and document requirements that adhere to technical constraints. • Led team members in developing applicable methodologies, tools, approaches, points of view, thought leadership, and accelerators to differentiate EY in the Digital and Emerging Technology Consulting market. The resulting proprietary methods were deployed across the entire technology consulting organization with clients.• Provided Agile product management strategy, product management execution, broad technical and functional knowledge of various key technology and business platforms to internal and external clients.• Partnered with client technology professionals and third-party strategic alliances. HR ServiceNow portal implementation for a pharmaceutical client: redesigned user experience and product strategy for 10k employee intranet. • Managed day-to-day communication with executive clients and sponsors.• Led aspects of the proposal development process.• Founding Product Manager at America's Innovation Center.

Tech Consulting Asian Pacific Islanders in Tech CofounderDigital & Emerging Technologies Diversity & InclusionPan Asian Professionals Network Asian American Pacific Islander Heritage Month Steering CommitteeCulture Advisory Board Co-Leader: Delivery ExcellenceDiversity, Equity & Inclusion: Delivery ExcellenceAccessibility: Delivery ExcellenceEY US Learning: Facilitator, Tech Consulting TransformationPast:San Jose Inclusiveness CouncilBay Area Pan Asian Professionals Network Steering CommitteeSustainability Champion Bay Area: Eco-InnovatorsEco-Innovators ActivismLearning & Development: Delivery ExcellenceNYC Tech Studio SherpaLearning Champion: Cloud Apps, Data & AI - Microsoft Azure Certifications, HackathonsVirtual Producer: EY US Learning

Engineering (Buildit)Leading large-scale, end-to-end digital transformations, using the Agile Manifesto as our guiding principle and building real solutions through experimentation.Enable Fortune 500 clients to adapt to changing needs, improve their time to live, and deliver better software.Identify, apply and improve appropriate methodologies and techniques, with sensitivity for a clients’ culture and operating environment.Build high-calibre, multi-faceted teams and give them the space and trust to do what they do best. Explore up-and-coming technologies and methodologies in the pursuit of excellence. Read; experiment; learn; teach.

M17 Entertainment• Drive product & brand vision, planning, and implementation• Steer entire product team toward achieving ambitious KPIs• Prioritize, design and implement new features, enhancements and fixes• Create wireframes, product requirements and other illustrations to conveyfeature ideas and gather feedback• Research and leverage consumer insights and competitive intelligence toinform product decisions• Gather and distill requirements from users, support, marketing, andelsewhere; translate these into a cohesive and actionable vision• Develop metrics to measure success of program features and analyzeresults• Use customer research and data analysis to communicate product vision tosenior management and various stakeholders• Work with designers to create beautiful and intuitive user experiences• 5 direct reports: Backend, design, Android & iOS engineers• Reporting directly to the CEO

Agile Lead Coach: Agile program coach, workshop facilitator, mapping & backlog.Transition several large Enterprise IT organizations (a leading global financial services firm and one of the largest banking institutions in the United States, with operations worldwide) to a modern, end-to-end Product development operating model. The current transformation initiative seeks to move the current IT project portfolio and delivery teams (including the teams and supporting organization) into a product focused planning and execution operating model (continuous product development strategy, release planning, and continuous delivery). This shift will include new disciplines and governing constructs influenced by modern, agile product management disciplines and execution practices. Large Scale Scrum (LeSS), Kanban, Scrum.Products include advertising technology (marketing & sales), banker tablet desktop (design), home lending origination (mortgages). Digital payments and card services to follow.Gear Stream Affiliate partner, Gear Stream Certified Practitioner.

CheapOAir• Achieved historically highest quarterly revenue for Cars and 30% year-over-year increase.• Improved the Car Rental product line across platforms (desktop, mobile web, iOS, Android) impacting ~200K users per year. • Crafted the product vision and defined and executed upon the 1-year roadmap based on market trends, competitive set, customer feedback and analytics. • Collaborated with internal stakeholders to phase-in new Car product initiatives from idea to complete adoption.• Orchestrated and iterated A/B tests, analyzed conversion rate, revenue growth to make prioritization decisions. • Maintained channel oversight including content delivery, overall quality and ease of user experience.• Report directly to CTO

Manipal Education • Accelerated 20% increase in revenue and 85% increase in conversion rates year-over-year.• Coordinated user growth of the medical school application websites through market analysis, usability tests, bug investigation, and collection of feedback via several consumer-facing channels.• Oversaw the product development lifecycle, launch readiness and engagement. Designed and executed scaled support strategies.

AVM SoftwareAssociate Product Manager (2011-2012)Junior Systems/Software Engineer (PHP, JavaScript, jQuery, Bash) (2010-2011)• Led team of designers and developers to launch dozens of new features in Virtual Gift Store (average revenue of $30k per day).• Added growth opportunities via product analysis. Monitored performance via marketing reports and Google Analytics. • Synthesized user feedback into insights to drive product improvements and to work with cross-functional teams.• Pioneered the international (i18n) expansion of the company website to launch in 16 languages globally.