Peter Mcneill Email & Phone Number

Edmonton, Alberta, Ca

• Achieve defined sales goals around project hours closed, relationship meetings and customer retention.• Maintain a direct, continuing relationship with key stakeholders and decision makers from more than three dozen organizations, with combined annual revenues in excess of one billion dollars. • Develop, implement and apply policies and procedures throughout infrastructure life cycle to maximize the efficiency, effectiveness and overall quality of process and information systems, and to ensure that all systems and processes meet organizational standards and user requirements.• Formulate strategic goals, based upon client business goals and current IT, then plan and present IT budgets.• Collect and analyze data to identify areas for improvement within an organization’s IT infrastructure.• Analyze various metrics related to support tickets such as response time, resolution time, ticket volume, and customer satisfaction ratings, identify trends that might suggest improper technology and/or personnel, then leverage established change management best practices to introduce improvements.

Edmonton, Alberta, Ca

Provide leadership for the Proactive and Projects teams, inspiring and motivating others by developing and continuously supporting shared goals, while supporting 100 unique customers on their technical journeysBuild, maintain and grow deep, engaged relationships with all internal team members and customer decision makers, constantly demonstrating personal commitment to their success and accomplishments.Engage and mentor my teams to dream, define, achieve, and dream again through goal setting and skills improvement.Core member of the leadership team, determining and executing on business strategy and building and managing to short and long term plans using constant strategic process.Defining core KPI's and managing teams to achieve by cultivating belief systems and personal convictions around shared and individual success. Identify opportunity to improve upon best practice within our teams and within our customer's businesses, with an evangelical belief in our ability and capacity to continuously grow.

* Interact directly with clientelle to ensure customer satisfaction and company profitability. * Oversee policies and procedures to ensure on-time delivery. * Direct prospects to one of many technologies offered in multiple variations. * Answer technical questions directly related to Windows based hosting features and functions. * Build technology quotes for custom implementation needs. * Engage in consultative sales methods to ascertain needs, and develop solutions for clientele.

Hosted Solutions Provider), Edmonton, AB.Responsible for developing and executing sales strategies for entire organizational presence. Research and develop new hosted technologies, working closely with IT and customer support teams. Direct and oversee the activities of other sales people and CSR staff to effectively provide clear and concise information to clients. Work closely with marketing to create and deploy website materials designed to highlight organizations specific strengths.Key Accomplishments:Directly responsible for over 90% of new client revenues in last four yearsWorked with internal teams to successfully launch organizations highest revenue generating products

Marv Holland (Performance Apparel (uniform and FR clothing manufacturer), Edmonton, ABRecruited to revamp purchasing protocols, with particular emphasis on re-establishing communications between various members of the procurement and manufacturing departments. Develop new inventory management processes. Audit all vendor relationships, to ensure maximum revenues are met. Key Accomplishments:Rebuilt entire organizational inventory paradigm, evolving company from carrying years of expensive raw goods to being effective at near "on-time" inventory.Worked with manufacturing and warehousing to identify and reduce surplus materials, reducing overall COGS and warehousing costs.Initiated and developed an entirely new source of finished uniform goods, providing organization with ability to reduce overhead, warehousing and labour costs, without reducing any existing labour force.

* Prepare and process requisitions and purchase orders for supplies and equipment, based upon assessment of existing inventories, run rates, competitive pressures and technology advancements.* Locate vendors of materials, equipment or supplies, and interview them in order to determine product availability and terms of sales. * Analyze market and delivery systems in order to assess present and future material availability. * Coordinate regular scheduled training of sales staff to ensure current product knowledge. * Manage multiple product groups across significantly different product categories. * Attend regular product shows, sales conference and technology seminars, interview possible vendors and create new sourcing networks. * Assess inventory values, manage stocked and special order inventory levels to meet recurring and special offer conditions.