Patrick Mengarduque Email & Phone Number

San Francisco, California, United States

Founded in 2011, gNetLabs specializes in offering fully managed cloud infrastructure solutions for startups, primarily serving critical services in the banking and tech sectors.• Played a pivotal role in bootstrapping gNetLabs, laying the foundation for its growth and guiding its strategic direction to effectively meet market demands and client needs.• Developed a private cloud solution based on OpenStack and CEPH Storage, tailored to meet the infrastructure needs of startups… Show more Founded in 2011, gNetLabs specializes in offering fully managed cloud infrastructure solutions for startups, primarily serving critical services in the banking and tech sectors.• Played a pivotal role in bootstrapping gNetLabs, laying the foundation for its growth and guiding its strategic direction to effectively meet market demands and client needs.• Developed a private cloud solution based on OpenStack and CEPH Storage, tailored to meet the infrastructure needs of startups. This innovative solution showcases expertise in cloud computing.• Proposed, implemented, and managed production infrastructure with a cloud-centric architecture for clients in the banking and tech industries, supporting critical services. This demonstrated expertise in ProductOps and a strong commitment to maintaining high-performing, resilient systems.• Monitoring 24/7/365 the infrastructure and instances for our client's frontend, backend, back-office, and development platforms, ensuring reliable and secure operations. Proactively addressing incidents to maintain optimal system performance and minimize downtime, demonstrating a commitment to operational excellence and system integrity.• Leading a Product Team spread across the USA, UK, France, and Spain, employing Agile methodologies for cohesive and efficient project execution, focusing on superior UX.• Applying data-driven approaches to uncover insights, identify, and solve complex business problems, informing strategic decision-making.• Managing gNetLabs' financial operations, cash flow, budgets, and ensuring the efficiency and effectiveness of its operational practices.• Establishing, implementing, and tracking key metrics, SLAs, OKRs, and KPIs. This responsibility underscores a strategic focus on goal-setting and driving continuous improvement across the organization. Show less

San Francisco, California, United States

Established W|Bear, a social networking app dedicated to the Gay Bear subculture within the LGBT+ community, focusing on user-generated content to foster connection and interaction.• Co-founded a LGBTQ+ social networking application, managing its development and operations from inception to final implementation.•Architected and developed the apps' backends, including the front APIs, and continuously improved them to enhance the CX experience, moderation efficiency, and policy… Show more Established W|Bear, a social networking app dedicated to the Gay Bear subculture within the LGBT+ community, focusing on user-generated content to foster connection and interaction.• Co-founded a LGBTQ+ social networking application, managing its development and operations from inception to final implementation.•Architected and developed the apps' backends, including the front APIs, and continuously improved them to enhance the CX experience, moderation efficiency, and policy enforceability for sensitive content. These efforts have significantly contributed to safety and trust among our customers.• Orchestrating a 24/7/365 internal operation, encompassing user-generated content moderation and customer support, aimed at providing an exceptional user experience. Achieving this by melding deep user insight with data analysis, leveraging AI-Powered Moderation Systems, and employing Privacy-Preserving Data Analysis Tools. This strategic approach enhances trust and safety among our diverse LGBTQ+ users.• Expertly analyzing large datasets for operations improvement, pinpointing technical potential issues and areas for enhancement. Simultaneously applying these analytical skills in the context of content moderation to profile user behavior, aiding in the identification and management of potentially harmful content or behaviors.• Diligently monitoring, analyzing, and assessing key performance metrics and SLAs to ensure consistent alignment with organizational objectives, up-to-date industry standards, and best practices. Show less

Greater Paris Metropolitan Region

SEG Reneville: An electric service company, subcontractor for the French electricity provider, cities, and states.• Turnaround Leadership in Financially Distressed Company: • Adeptly navigated complex challenges, steering the company away from bankruptcy. • Successfully guided the company through a buyout by a competitor, showcasing strong strategic decision-making and management skills. • Maintained high team morale and prevented staff defections during the… Show more SEG Reneville: An electric service company, subcontractor for the French electricity provider, cities, and states.• Turnaround Leadership in Financially Distressed Company: • Adeptly navigated complex challenges, steering the company away from bankruptcy. • Successfully guided the company through a buyout by a competitor, showcasing strong strategic decision-making and management skills. • Maintained high team morale and prevented staff defections during the transitional period, demonstrating effective leadership and team engagement abilities.• Effective Merger Management: • Oversaw the merger with the competitor, ensuring a seamless transition. • Implemented internal process improvements, resulting in a 40% increase in profitability within a year. • Demonstrated the ability to quickly drive operational efficiency and financial improvements in a dynamic environment. Show less

Greater Paris Metropolitan Region

Ets Peuch Fils: A major player in industrial carpentry.• Modernized Company Internal Operations:Focused on optimizing and enhancing processes across the board. Aimed to bridge the gap between product teams and other business functions, including production, marketing, sales, and customer support, thereby fostering integrated business strategies and operations.Achievements include: • Reduced error rate by over 90%. • Cut administrative processing time by 80%.… Show more Ets Peuch Fils: A major player in industrial carpentry.• Modernized Company Internal Operations:Focused on optimizing and enhancing processes across the board. Aimed to bridge the gap between product teams and other business functions, including production, marketing, sales, and customer support, thereby fostering integrated business strategies and operations.Achievements include: • Reduced error rate by over 90%. • Cut administrative processing time by 80%. • Doubled production capacity. • Achieved over a fourfold increase in EBITDA.• Financial Management Excellence: Demonstrated expertise in accounting, cash flow, and budget management, covering both staffing and operations. Show less

Mtc Innovation Management & Entrepreneurship, > 95%

Prepared for roles in management consulting, innovation project decision-making, and executive team membership, focusing on innovation.

Specialization In Design Of Product

Gained expertise in industrial product research and design, including value analysis, feature definition, industrial feasibility, product.

Master'S Degree, Deist (Automatism, Electronic And It)

European engineering degree in science and technology (automatism, electronic and IT)