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Pooja Merclin is listed as Senior Customer Success Manager @Netradyne l Customer Success Advocate | Sales Growth Leader 🚀 at Netradyne, a company with 161 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Pooja Merclin.
Pooja Merclin previously worked as Senior Customer Success Manager (North America) at Netradyne and Customer Success Manager | UpGrad Global at Upgrad. Pooja Merclin holds Bachelor In Technology (B.Tech), Electrical, Electronics And Communications Engineering from Christ University, Bangalore.
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I have been a Customer Success Manager at Netradyne, a leading provider of AI-based driver safety solutions, since September 2022. With over 6 years of experience in the ed-tech and SaaS industries, I am passionate about delivering real customer success, operational efficiency, and sustainable growth for organizations.In my current role, I manage accounts in the US and international markets, taking charge of onboarding new clients, delivering comprehensive product training, and providing product leadership. I ensure widespread adoption and drive tangible business value, ROI, and long-term customer retention for each customer's implementation. I excel in account management, cross-selling, and upselling, leveraging my impeccable relational skills to create win/win environments that foster mutually beneficial partnerships.At Netradyne, I increased revenue by 25% within one year for SMB and SMM segments while elevating customer satisfaction by 15%. My strategic focus on upselling and cross-selling has led to success with 80% of our accounts. My efforts in introducing strategic tools and digital processes resulted in a 60% improvement in productivity.During my tenure at UpGrad, I played a pivotal role in launching the international market, contributing to a 30% global expansion. I established robust Standard Operating Procedures (SOPs) to streamline operations and enhance performance. My leadership in customer success strategies significantly boosted productivity and customer loyalty.As a goal-oriented and collaborative professional, I thrive on engaging with clients and providing them with optimal resolutions. I am always eager to learn new skills and technologies and to share my expertise with others. Let's connect and explore how I can contribute to your organization's success.
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Bengaluru, Karnataka, India
Netradyne is a leader in fleet safety solutions, transforming fleet performance and driver behavior through our vision-based safety system, Driveri. We create safer roads by enhancing driver performance through proactive, positive coaching, and mitigating risk with our comprehensive GreenZone score, analyzing 100% of drive time.Key Responsibilities &.
Mumbai, Maharashtra, India
UpGrad, founded in 2015, has emerged as a global leader in higher education, offering over 100 cutting-edge courses in data science, machine learning, software and technology, business, management, analytics, and more with globally recognized universities.UpGrad has transformed the careers of 5M+ learners across 150+ countries with its industry-relevant.
Bengaluru, Karnataka, India
🎯Successfully set and achieved monthly, weekly, and daily targets, ensuring the team's consistent performance and surpassing sales goals.🎯Expertly handled and guided a team of Academic Counselors, motivating them to achieve monthly sales targets and maintain exceptional sales reports.🎯Mentored and motivated the team to not only meet but also exceed.
Bangalore
BYJU’S is a global ed-tech company, providing highly adaptive, engaging and effective learning solutions to more than 150 million students around the world. Founded in India in 2011, BYJU’S mission is to make high-quality learning accessible to students everywhere.The BYJU’S family of brands includes Disney-BYJU’S Early Learn, BYJU’S Future School, Epic!.
Other employees you can reach at netradyne.com. View company contacts for 161 employees →
Rishav Raj
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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PB
Pallabi Bhattacharya
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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DS
Dominic Savio
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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KR
Kasani Ramakrishna Gouda
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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BD
Bheshaj Dewangan
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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NN
Naveen Naidu
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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RK
Rajeev Kumar
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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MH
Megan Hails
Colleague at Netradyne
Ebensburg, Pennsylvania, United States, United States
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BZ
Bob Zdvorak
Colleague at Netradyne
Kansas City, Missouri, United States, United States
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MD
Muttu Divatagi
Colleague at Netradyne
Bengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Pooja Merclin works for Netradyne.
Pooja Merclin is listed as Senior Customer Success Manager @Netradyne l Customer Success Advocate | Sales Growth Leader 🚀 at Netradyne.
Pooja Merclin is based in Bengaluru, Karnataka, India while working with Netradyne.
Pooja Merclin has worked for Netradyne, Upgrad, Extramarks Education India Pvt. Ltd., and Byju'S (Think & Learn Pvt. Ltd.).
Pooja Merclin's colleagues at Netradyne include Rishav Raj, Pallabi Bhattacharya, Dominic Savio, Kasani Ramakrishna Gouda, and Bheshaj Dewangan.
You can use AeroLeads to view verified contact signals for Pooja Merclin at Netradyne, including work email, phone, and LinkedIn data when available.
Pooja Merclin holds Bachelor In Technology (B.Tech), Electrical, Electronics And Communications Engineering from Christ University, Bangalore.
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