With over two decades of rich experience in the IT industry, I have honed my expertise in Business Systems, IT Strategy, and IT Operations. Currently serving as a Customer Success Manager Architect at IBM, I am dedicated to driving customer success through innovative technology solutions. My journey in the tech world has been marked by a continuous pursuit of knowledge and excellence, reflected in my diverse roles across leading organizations like Siemens and TAP Air Portugal.I hold an Engineer’s Degree in Computer Software Engineering from the prestigious Instituto Superior Técnico, Universidade Técnica de Lisboa, complemented by a PostGraduate Degree in Systems and Information Technologies for Organizations from ISEG - Lisbon School of Economics & Management. These academic pursuits have laid a strong foundation for my professional endeavors.At IBM, I am at the forefront of shaping customer experiences through advanced architectural solutions, a role I stepped into after a significant tenure at Siemens as an Information Technology Architect.My 12-year tenure at TAP Air Portugal as a Technical Architect & Specialist in the Enterprise Platforms team was instrumental in developing my skills in technology management, project leadership, and strategic implementation.Earlier roles at CGD and Indra as a TIBCO Consultant provided me with deep insights into system integration and EAI solutions.My technical acumen is complemented by a strong grasp of business processes, enabling me to bridge the gap between technology and practical business applications. I am adept at project management, requirement analysis, and technology migration projects, with a keen focus on aligning IT strategies with business goals.I believe in the power of technology to transform businesses and lives. My approach is rooted in a deep understanding of both the technical and business aspects of IT, ensuring that every solution I architect not only meets but exceeds expectations.As I continue my journey in the ever-evolving landscape of IT, I am always open to connecting with like-minded professionals and exploring new opportunities for collaboration and growth.