Pamela Garcia Email & Phone Number

Houston, Texas, United States

• Conducted experiments under defined conditions to test biocides against bacterial populations and to verify/reject the quality of the bacterial growth media.
• Followed all standard procedures and protocols for laboratory testing and manufacturing while making observations about safety, efficiency, and quality.
• Used a variety of chemicals to manufacture bacterial growth media.
• Maintained an organized recordkeeping system and prepared meticulous lab data records.
• Organized and stored all chemical substances, fluids, and compressed gases according to safety instructions.

• Provide desktop support to 45,364 faculty, staff, and students by performing routine technical and customer service duties.
• Ability to sell, troubleshoot, and utilize software such as Office, Windows, macOS and various software.
• Prepares 20 daily product/service reports by collecting and analyzing customer information.
• Establish accounts for new users and assist with CougarNet & PeopleSoft password resets, logins, DUO authentication, Blackboard, and network services.
• Utilize Office SharePoint to create tickets and work orders for various technical difficulties.
• Collaborate and effectively communicate with coworkers and team leads through Microsoft Teams when needed assistance with a user.

Houston, Texas, United States

• Responsible for daily record-keeping regarding food preparation and communication of low inventory to the executive chef.
• Able to multitask during rush hour which averages 7-minute ticket times instead of the standard 15 minutes set by kitchen management.
• Supported and communicated to 2-3 other sous chefs on daily tasks and cleaning to prevent health code violations.

New York, New York, United States

• Part of Columbia's Business School B8527- Hacking for Humanity & The Planet Venture Incubator Team for Spring 2022.
• Collaborated with a cross-functional team of 4 interns and 2 senior marketing advisors to create content for Wallet Max's platforms.
• Communicated on a weekly basis via Zoom and Slack with the CEO and a senior marketing advisor to plan out social media concept ideas for launch.

• #1 Leading Sales Program
• Received 225+ hours of live sales training concentrating in advanced professional selling, CRM, and personal branding.
• Promoted, sold, and hosted the PES Open Golf Tournament by achieving $1,725 in sponsorships and 6 players out of the $1,000 and 4 player quota.
• Utilized Salesforce and ZoomInfo to gain access to past customer information, manage my pipeline and opportunities, and view my peers' progress using the sales dashboard.
• Employed the SPIN selling process towards businesses to either participate or sponsor the PES Open Golf Tournament, Houston's largest non-profit golf tournament.

• Managed and maintained social media platforms for the execution of marketing strategies and community management/engagement.
• Utilized a graphic design platform (Canva) to create compelling visualizations that regularly have the engagement of 50+ likes on Instagram.
• Actively created presentations using Microsoft PowerPoint and Google Slides for officers and the organization's general meetings that recapped each month's events.
• Worked closely with the president and secretary of the organization to optimize the content calendar across all platforms to coincide with the upcoming events 2 weeks in advance.
• Collaborated with 8 other officers daily via messaging, video calls, and emails to update information about events and collaborations with other organizations.

Houston, Texas, United States

• Sanitized areas with high points of contact for COVID-19 as per CDC Guidelines
• Strived to maintain a safe, clean working environment through the prevention of accidents, preservation of equipment, and adhere to safe working practices
• Followed directions from supervisors to adhere to a rotation schedule of assigned quadrants, working with co-workers as a team
• Managed and efficiently completed floor cleaning and maintenance, trash removal, restroom cleaning, and office cleaning for a 180,000 sq ft store within a given time frame and using any extra time for heavy-duty cleaning
• Followed OSHA guidelines and safety codes, and responsibly manage and maintain a range of cleaning chemicals, ensuring that all are stored properly and used appropriately

Bachelor Of Science - Bs, Biochemistry And Molecular Biology, Senior

Program For Excellence In Selling

• Customer Relationship Management (Salesforce.com & ZoomInfo) • Advanced Professional Selling (SPIN Selling Cycle & Mentorship) •.

High School Diploma