Operations/Personnel Management: Operations Center Supervisor
Chesapeake, Virginia
• Front-line supervisor, providing leadership and personnel management of 60+ person workforce. • Supervised tactical and operational management of a multi-million dollar Operations Center, serving a pivotal role in the overall organizational and infrastructure management, including the enforcement and development of policies and procedures.• Developed a standardized training and qualification program enhancing the professional development of over 35+ personnel.• Developed, identified, and used techniques, tools, and processes targeted to job requirements.• Contributed to team efforts through participation in activities/meetings, soliciting and listening to others’ opinions, and working collaboratively to accomplish team goals.• Managed the general administration and procurement management of $25K annual budget.• Local Element Electronic Key Management System (EKMS) Manager overseeing the administrative management of communication security and electronic keying material; provided monthly training on policies, best practices and technical procedures. • Serve as the Assistant Command Security Officer (ACSO) responsible for writing security plans, developing security policies, and procedures, evaluating current security products, and processing security clearance packages and correspondence.