Pam Micznik 🤸‍♀️ Email & Phone Number

𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘁𝗼 𝘀𝘂𝗰𝗰𝗲𝗲𝗱 𝘄𝗶𝘁𝗵 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀I help companies create holistic training & enablement programs that combine digital and live strategies to ensure their employees' and customers' journeys are successful.Software companies know they need to teach customers how to use their applications. But, not all training is effective. I help businesses create Education programs that EXCITE and MOTIVATE learners, whether they are employees, customers, or partners.I step in at that moment when your Customer Success Team has done its job, and you need to maximize the training you already provide. I work with Customer Success and Chief Customer Officers to create training programs that:👉🏽 Scale Customer Success 👉🏽 Make customers successful 👉🏽 Increase company profits👉🏽 Stop churn I work with you to:💻 Create a Software Training / Education program that increases your Customers’ Success and reduces churn.💻 Define the right training approach💻 Develop and deliver training ____💇 Instructor-Led (In-person | Virtual) ____🎧 eLearning (Videos | Simulations | Step-by-step instructions) ____🍜 Blended Learning💻 Find and Implement a Learning Management SystemHere’s what my clients say:“Pam built the training program at my company from scratch… What I liked best about her is that she took some pretty boring material and topics and made them fun and engaging. My clients liked her training.“- Director of Sales - HCM company - Enterprise Division - North America“Pam has helped us on number client engagements creating customer training courses that include live and on-demand eLearning. She helps us earn trust with customers with her professionalism, expertise, and flexibility. This is more than a recommendation of her work, but a public thank you message.” - GM, LMS platform company“Pam is totally invested in what she does, every single day. Her passion for building customer success through instructional learning is evident in every conversation we have, and every interaction she has with her clients, learners, and other professionals.”- Former Manager - Senior Principal Instructor & Cloud Delivery Lead - HCM CloudWhen you are ready - let’s talk about improving your Customer Education.💬 DM me or 📅 Schedule a time to talk (https://calendly.com/pmicznik/talk) Complete resume available upon request

Listed skills include Instructional Design, Instructor Led Training, Performance Management, E Learning, and 19 others.

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  Cornell University

  Biology And Society