UX and design leader who helps organisations and their users succeed through user-centred, data-driven UX, UI, analysis and strategy.My focus on meeting user and business needs has seen me deeply involved in major digital projects and transformation initiatives worldwide. Clients have included local, state and federal governments, utilities, universities, financial institutions, media companies and more. My work is backed by over 20 years' experience spanning all levels of government and the education, regulatory, commercial and not-for-profit sectors – not only in the digital space but also in the areas of strategic communications, corporate planning and reporting, media, marketing, events, publications, writing, editing and design.I have a Bachelor of Computer and Information Science and a Bachelor of Arts (Multimedia Studies).