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Pamela Silva Email & Phone Number
Líder de sistemas
at
CWI Software
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Líder de sistemas
Location
São Leopoldo, Rio Grande Do Sul, Brazil
Company size
Who is Pamela Silva? Overview
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Quick answer
Pamela Silva is listed as Líder de sistemas at CWI Software, a with 1491 employees, based in São Leopoldo, Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Pamela Silva.
Pamela Silva previously worked as Full Cycle Developer at Cwi Software and Information Technology Support Coordinator at Cwi Software. Pamela Silva holds Associate'S Degree from Uniritter.
Company email context
Email format at CWI Software
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CWI Software
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Profile bio
About Pamela Silva
An accomplished IT professional and a problem solver, my journey is based on a constant seeking for knowledge in software engineering, product management and services, with ITIL 4 and PSM I certifications, the goal is proposing creative and innovative solutions that put customers first with results-focused, grounded in data-driven choices.Over 7 years of hands-on experience I've expertly leading remote and on-site teams, optimizing projects, services, logistics, and IT assets using agile methods. Currently manage the entire project lifecycle - from understanding business requirements with stakeholders, to managing products backlogs and ensuring development team quality deliverables.Interested in areas like marketing, communication, and personal growth. I am always willing to embrace new challenges to drive business and team growth, open to new opportunities for continuous development.
Current workplace
Pamela Silva's current company
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Cwi Software
8 roles
Pamela Silva work experience
A career timeline built from the work history available for this profile.
Full Cycle Developer
CurrentFull Cycle Oracle Developer, taking charge of the entire project lifecycle, from understanding stakeholders requirements to managing Team backlog, developing solutions and delivering internal products. Result oriented and data-driven in decision making. Working on multiple projects to automate and optimises internal management systems such as HR system, IT Support system and CRM/ERP.
Aug 2022 - Present
Information Technology Support Coordinator
• Technical leader remote and face-to-face IT Support Team.• Implemented Incident Management on ITIL principles.• Development of improvement processes and services delivery.• Head of IT equipment, budget and asset logistics.• Product owner and maintainer of support platform developed with Oracle APEX.
Aug 2021 - Aug 2022
Information Technology Analyst
- Leadership and management of remote and on-site teams in the Service Desk and IT Support field.- Implementation of Incident Management practices based on ITIL principles.- Driving process improvement initiatives within the department by identifying areas for enhancement in service delivery and support.- Responsibility for IT equipment logistics, budgeting, and asset management.
Nov 2020 - Aug 2021
Support Analyst
User support, identification, and recording of hardware, software, and network maintenance and requests (level 1). Access control to resources, equipment logistics, and training of new interns.
Mar 2019 - Oct 2020
Technical Support Staff
Technical support in microinformatics. Installation of hardware and software components, and diagnostic assessments. Level 1 installation and support for Windows, Linux, and MacOS operating systems.
Oct 2018 - Feb 2019
Technical Support Staff
IT technical support for DAER-RS employees. Conducting installation, configuration, and maintenance of software and hardware on company-owned equipment, both on-site and remotely. Managing user access in AD and email systems. Documenting processes and creating tutorials to assist in problem-solving and train new interns.
Mar 2018 - Oct 2018
Helpdesk
Providing Helpdesk support as the single point of contact for users with the Data Processing Center of RS service desk. Handling user access and password release in Active Directory. Offering level 1 technical support for networks and assisting in remote installation and configuration of FortiClient VPN software for authorized users utilizing Detran and State Secretary systems. Assisting in onboarding and training new employees.
Jul 2016 - Dec 2017
Team & coworkers
Colleagues at CWI Software
Other employees you can reach at cwi.com.br. View company contacts for 1491 employees →
RS
Rafael Serejo
Colleague at Cwi SoftwareSão Paulo, Brazil
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DM
Diegues Michelim Simi
Colleague at Cwi SoftwareEsteio, Rio Grande Do Sul, Brazil
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VS
Viviane Soares
Colleague at Cwi SoftwareSapucaia Do Sul, Rio Grande Do Sul, Brazil
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RN
Rogério Notari De Moraes
Colleague at Cwi SoftwareSão Paulo, Brazil
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JV
João Vitor Schmidt Cecconello
Colleague at Cwi SoftwareRio Grande Do Sul, Brazil
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JF
Júlia Flores
Colleague at Cwi SoftwareIvoti, Rio Grande Do Sul, Brazil
View →
AF
André Filho
Colleague at Cwi SoftwareEsperança, Paraíba, Brazil
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MB
Magno Biét
Colleague at Cwi SoftwareRio Grande Do Sul, Brazil
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LO
Lucas Oliveira
Colleague at Cwi SoftwarePorto Alegre, Rio Grande Do Sul, Brazil
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RS
Renato Sebben Alves
Colleague at Cwi SoftwareSão Leopoldo, Rio Grande Do Sul, Brazil
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Rafael Serejo
Colleague at Cwi SoftwareSão Paulo, Brazil
View →
DM
Diegues Michelim Simi
Colleague at Cwi SoftwareEsteio, Rio Grande Do Sul, Brazil
View →
VS
Viviane Soares
Colleague at Cwi SoftwareSapucaia Do Sul, Rio Grande Do Sul, Brazil
View →
RN
Rogério Notari De Moraes
Colleague at Cwi SoftwareSão Paulo, Brazil
View →
JV
João Vitor Schmidt Cecconello
Colleague at Cwi SoftwareRio Grande Do Sul, Brazil
View →
JF
Júlia Flores
Colleague at Cwi SoftwareIvoti, Rio Grande Do Sul, Brazil
View →
AF
André Filho
Colleague at Cwi SoftwareEsperança, Paraíba, Brazil
View →
MB
Magno Biét
Colleague at Cwi SoftwareRio Grande Do Sul, Brazil
View →
LO
Lucas Oliveira
Colleague at Cwi SoftwarePorto Alegre, Rio Grande Do Sul, Brazil
View →
RS
Renato Sebben Alves
Colleague at Cwi SoftwareSão Leopoldo, Rio Grande Do Sul, Brazil
View →
2 education records
Pamela Silva education
Associate'S Degree
Associate'S Degree
FAQ
Frequently asked questions about Pamela Silva
Quick answers generated from the profile data available on this page.
What company does Pamela Silva work for?
Pamela Silva works for CWI Software.
What is Pamela Silva's role at CWI Software?
Pamela Silva is listed as Líder de sistemas at CWI Software.
Where is Pamela Silva based?
Pamela Silva is based in São Leopoldo, Rio Grande Do Sul, Brazil while working with CWI Software.
What companies has Pamela Silva worked for?
Pamela Silva has worked for Cwi Software, Departamento Autônomo De Estradas De Rodagem - Rs, and Procergs.
Who are Pamela Silva's colleagues at CWI Software?
Pamela Silva's colleagues at CWI Software include Rafael Serejo, Diegues Michelim Simi, Viviane Soares, Rogério Notari De Moraes, and João Vitor Schmidt Cecconello.
How can I contact Pamela Silva?
You can use AeroLeads to view verified contact signals for Pamela Silva at CWI Software, including work email, phone, and LinkedIn data when available.
What schools did Pamela Silva attend?
Pamela Silva holds Associate'S Degree from Uniritter.
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