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Experienced business leader (Executive MBA, CMgr, FCMI) with over 25 years' global practice. Brings creative teams, processes and technology together to solve the most challenging problems in product communication, customer experience, recruitment and retention. Leads cross-functional teams to turn product and customer relationship strategies into operational success. Builds understanding and consensus between disparate groups on complex projects.
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Head Of Agency OperationsBoots Uk Apr 2023 - PresentNottingham, GbBuilding an award-winning, multi-location, internal creative agency -
Senior Marketing Manager, Customer CommunicationsBoots Uk Jan 2018 - Mar 2023Nottingham, GbCurrently building the B-Hive – our award-winning digital content & production centre of excellence.Digital content strategy | Customer experience | Creative, editorial & production leadership -
Head Of Studio: Digital & New BusinessGames Workshop Ltd Jan 2016 - May 2017Nottingham, Nottinghamshire, GbResponsible for building a new cross-format creative studio combining the digital products and services team with more traditional publishing areas, including fiction, audio, magazines, periodicals and new products to create new revenue streams from global customers and channels. Relaunched Black Library, Games Workshop’s fiction publishing business bringing together strategy, product range, digital and physical formats; and also relaunched the critically-acclaimed White Dwarf monthly magazine (in English, French, German, Italian and Spanish) in digital and physical formats with increased profitability in both areas. -
Head Of Product CommunicationsGames Workshop Ltd Jan 2015 - Dec 2016Nottingham, Nottinghamshire, GbResponsible for product communications strategy and implementation through print, social, digital and in-store merchandising, working with the creative studios, executive team and global retail business to deliver successful product launch and promotional events, worldwide. Introduced global store merchandising strategy and implementation plan for the company’s 450+ stores in 21 countries. Rolled out the premium Warhammer-branded stores in the US, Europe and Australia. -
Head Of DigitalGames Workshop Ltd Jan 2012 - Jan 2015Nottingham, Nottinghamshire, GbResponsible for the initiation of our digital product and social media strategies and their global, cross-channel implementation. Created the first iteration of company digital content team, including building video, audio and digital product and service production teams, studio facilities and channels from scratch; launched Warhammer TV (now with over 140k subscribers and 33m views); created global Facebook/Twitter strategy & operational rollout with training for over 500 staff. Also took on the role of Assistant Company Secretary 2012-13 (maternity cover) to the Group board. -
Head Of LicensingGames Workshop Ltd 2010 - 2012Nottingham, Nottinghamshire, GbResponsible for the management of the licensing department, current relationships and projects and the sourcing and researching of new partnerships, from computer games and digital services through to books, board, card games, TV & video programming. -
General Manager, Global WebGames Workshop Ltd 2007 - 2010Nottingham, Nottinghamshire, GbCreated and led the team which specified, built and operated Games Workshop’s first multi- language, multi-currency global web retail and content portal. This £2.5m+ global, cross-company project was brought in on time and under budget and exceeded its first year revenue and profitability forecasts. Complex project that required coordination of multiple third-party suppliers and internal teams from finance and IT to global sales, manufacturing and supply. Full commercial, technical, design and operational P&L control. -
Head Of Studio CommunicationsGames Workshop Ltd 2004 - 2007Nottingham, Nottinghamshire, GbMember of the global studio executive team with responsibility for the communication of product information and liaison with customer-facing teams globally. -
Warhammer Online JvGames Workshop Ltd 2003 - 2004Nottingham, Nottinghamshire, GbMember of the JV management team, with responsibility for customer experience and service teams and systems. -
Chief Information OfficerWmrc Plc 2001 - 2003Responsible for all aspects of IT/IS management in business intelligence company specialising delivering realtime analysis, digitally, to the energy, telecoms and automotive sectors.
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Head Of Content Strategy & DevelopmentNtl 1999 - 2001Responsible for the development of content strategy and the delivery of supporting commercial partnerships for NTLs consumer ISP service and the new digital TV service.
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Senior Producer/Production ManagerAol Uk 1996 - 1999New York, Ny, UsResponsible for multiple content channels, including News and Sport from the launch of the AOL/ Bertelsmann JV, later assuming a broader production management role. -
Editor In ChiefUk Online 1994 - 1996One of the first members of the start-up team for this consumer ISP. Responsible for building and running the content, production and editorial teams.
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Various Editorial PositionsFuture Publishing Limited 1990 - 1994Editorial and production roles (both full-time and freelance) on a number of magazines for this leading specialist consumer publisher including Amiga Format, Cycling Plus and MacFormat. -
Assistant EditorTime Out Publications 1987 - 1990Assistant Editor on the Time Out Eating Out and Shopping in London Guides.
Paul Lyons Skills
Paul Lyons Education Details
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Nottingham Business School, Nottingham Trent UniversityGeneral -
Polytechnic Of Central London
Frequently Asked Questions about Paul Lyons
What company does Paul Lyons work for?
Paul Lyons works for Boots Uk
What is Paul Lyons's role at the current company?
Paul Lyons's current role is Head of Agency Operations, B-Hive, Boots.
What is Paul Lyons's email address?
Paul Lyons's email address is pa****@****p.co.uk
What is Paul Lyons's direct phone number?
Paul Lyons's direct phone number is +4411591*****
What schools did Paul Lyons attend?
Paul Lyons attended Nottingham Business School, Nottingham Trent University, Polytechnic Of Central London.
What skills is Paul Lyons known for?
Paul Lyons has skills like Publishing, Content Strategy, Team Management, Digital Media, Video Games, Retail, Creative Direction, User Experience, Social Media, Copywriting, Online Advertising, Start Ups.
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