- Gain a deep understanding of InstaMed products, technologies, user motivations, market opportunities and competition- Analyze user interface problems and create engaging digital experiences that meet measurable business goals- Conduct independent research on multiple aspects of how users experience paying bills online- Collect and analyze user behavior through multiple forms of user testing- Quickly and thoroughly create process flows, wireframes, and visual design mockups to effectively conceptualize and communicate detailed interaction behaviors- Create user-centered designs by considering market analysis, customer feedback and technical constraints/opportunities- Work with PM and ENG to define and oversee the user experience of a product from conception through to deployment- Work closely with customers to drive rapid progress and iteration and align with overall site experience- Create and share best practices in order to continually raise the bar for quality

- Gain a deep understanding of InstaMed products, technologies, user motivations, market opportunities and competition- Analyze user interface problems and create engaging digital experiences that meet measurable business goals- Conduct independent research on multiple aspects of how users experience paying bills online- Collect and analyze user behavior through multiple forms of user testing- Quickly and thoroughly create process flows, wireframes, and visual design mockups to effectively conceptualize and communicate detailed interaction behaviors- Create user-centered designs by considering market analysis, customer feedback and technical constraints/opportunities- Work with PM and ENG to define and oversee the user experience of a product from conception through to deployment- Work closely with customers to drive rapid progress and iteration and align with overall site experience- Create and share best practices in order to continually raise the bar for quality

- Gain a deep understanding of InstaMed products, technologies, user motivations, market opportunities and competition- Analyze user interface problems and create engaging digital experiences that meet measurable business goals- Conduct independent research on multiple aspects of how users experience paying bills online- Collect and analyze user behavior through multiple forms of user testing- Quickly and thoroughly create process flows, wireframes, and visual design mockups to effectively conceptualize and communicate detailed interaction behaviors- Create user-centered designs by considering market analysis, customer feedback and technical constraints/opportunities- Work with PM and ENG to define and oversee the user experience of a product from conception through to deployment- Work closely with customers to drive rapid progress and iteration and align with overall site experience- Create and share best practices in order to continually raise the bar for quality

- Working with product and development teams as lead UI/UX designer for both desktop and mobile applications- Design, animate and produce marketing videos for various products and campaigns- Implement branding across multiple platforms from start to finish- Front-end design and development for marketing website and email campaigns- Design print collateral for direct mail campaigns including postcards and buck slips- Design print collateral for conferences including one pagers, white-papers, and banners

- Meeting with clients and discussing business objectives.- Create cohesive and creative branding to enhance company image.- Develop print, web, and/or packaging layouts as needed.- Develop merchandise and/or products with compelling artwork to increase sales.- Working with a wide range of media, including photography and video editing. - Constantly staying on top of new design styles and software, including the Adobe Creative Cloud, Autodesk Suite, Mircosoft Office and more.

- Create and update marketing and sales material.- Design logomats & emblems to increase our B2B relationships and drive sales.- Initiate, develop, and implement new innovative web, e-mail, and direct mail marketing.- Increase company awareness through SEO, and Social Media.- Website maintenance using HTML, CSS and JavaScript.- Support sales staff with client and prospect management.

- Handle schedules, staffing, and meeting weekly budgets.- Conduct stadium operations, maintenance, & cleaning.- Directed cleaning staff in daily stadium preparation.