Prashant Sorathia Email & Phone Number

Ahmedabad, GJ, IN

Ahmedabad, Gujarat, India

Vadodara, Gujarat, India

• Managing Operations of Panel to make sure daily production is achieved with Quality and Integrity.
• Managing, Directing and Mentoring the team of 8 Team leads and 160 Associates.
• Drive the culture of Diversity and Inclusion.
• Be the point of contact for Stakeholders and make sure things are strategically planned to run the business.
• Present Bi-weekly Dashboard in front of Stakeholders with update on Hit/Miss Targets, Quality Scores, Hiring Status, Training Progress, and other importance updates.
• Working with HR Manager to make sure we are on track with both expansion and backfill so Hiring plan of the entire year is achieved smoothly.

Ahmedabad, Gujarat, India

• Key role in Team Management, Production and Operation Management, Process Designing & streamlining, Planning and execution
• Mentoring and directing the team of 30 Project managers with the Processes, Negotiation, Various Strategies, Technical aspects, Client communication, Waivers and Escalations
• Core member of leads group for strategic discussion which cover topics like queue reduction, resource and time management, process streamline, smart execution, define/redefine process etc.
• Maintaining weekly & monthly reports including data of projects SLA, quality and productivity then sharing same with management as team’s productivity
• Designed & developed PM Dashboard for project managers & automated the entire reporting structure to increase the Transparency in the system and to decrease the manual work of the individual’s
• Organizing Team level events, treats and activities to create comfortable environment for PMs to work and have fun at the same time. Participating in company level events and motivating team to participate.

Ahmedabad Area, India

• Key role is to manage project starting from client requirement, project planning, teams involvement, project execution till successfully completion
• Liaoning with Doctors & practices at USA for their post - implementation requirements
• Major projects I have handled are projects like Server Re-Architecture design, Client Server to Cloud (SaaS) move, Data Center move and Data Migration
• Accountable for strategic planning, process designing, defining Templates and Quality Standards.
• Involved in vendor management, procurement management, change management and client communications
• Provided Project plan approval, staff training and escalation handling

Dantali - Ahmedabad

• Head of Customer Service Department
• Writing user manuals of products, Training sales team and Inspecting final product quality
• Responsible for Graphic Designing and Technical Documentations.
• Working with Technical Team for small project or part of project. (Door mechanism for Laboratory Product)
• Implementation of 3D renders for ongoing and upcoming products.
• Co-ordination & handling customers to resolve issues.

Bachelor Of Engineering (B.E.), Electronics And Communication

Activities and Societies: 1. Build a wired Robot using DC motor of 100 RPM (for high torque) with a remote control designed using relays..

Science

Studied Science (HSC)

Education record

Completed Secondary level Studies