Patrick M. Yeager, Pmp, Csm Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

I am responsible for the Project Management of a number of Enterprise level Infrastructure Projects for Technology Services. Results:• Upgrade, Migrate, or Remediation of 136 Windows 2003 servers – Complete• Wastewater Management Division Datacenter Migration both Windows and Linux platforms – Complete • Microsoft Office upgrade from various earlier versions to standardized 2013 for up to 9000 workstations – Complete• Microsoft Office upgrade from Office 2013 to Office 365 for up to 9000 workstations – Complete• GIS Upgrade – 42 servers across 3 Tiers (Dev, QA, Prod) – Complete• Service Oriented Architecture (Oracle) for Safety Upgrade – 7 Integrations (API), 41 Endpoints - Complete• Active Directory Migration – Build new Denverco.gov domain infrastructure, initiate RBAC & ESAE controls, and Migrate PCs (8000+) and Servers (100s) – Complete• Electronic Cashiering Systems - Move the CCD payment platform (250+ payment types, over 1B in revenue) from Active Network to SaaS provider - In Progress• Project Denver Delivers – Mayors Award, for the MS Office 2013 Upgrade Project• Team Development - “Spirit Guide” – Peak Academy Blackbelt (Peak Academy outstanding innovation of the year nominee)I developed and maintained the PMO Spirit Guide outreach/mentor program. My goal for this is to make sure new Project Managers to the city have every opportunity and resource available to them so they may be successful.As a representative of Technology Services, I served in the City and County of Denver Emergency Operation Center, in this role I worked as the Information Section Scribe, and occasionally as Information Section Chief for CCD emergencies. Most notably the COVID-19 Activation of 2020 (3.5 Months), George Floyd Protest, and the COVID-19 Vaccine activations. These activations represented some of the most unprecedented activations in Denver history. We had a very simple goal “Save the City!”

Westminster, Co

I was responsible for the program level staffing of Horizon Clinicals Implementation, Upgrade, and Uplift Projects, which includes 438 project assignments across 18 Technical Engineers, as well as the staffing of 102 Go Lives in 2014. I would utilize our Team Status Meetings to ensure we are achieving project success, team success, and optimal time tracking and billable utilization. I communicate daily with my leadership and peer colleagues in the resolution of customer escalations, project staffing challenges, Services Change Control Decisions (CCB), Certification Training, and Go Live staffing. Under my supervision the Documentation and Deployability teams maintained a continuous improvement process to improve the Upgrade and Uplift procedure documents and scripts, for each new Horizon code set.Results:• Management of a predominantly remote engineering project team. (USA, India, South Africa, Paraguay)• Projects included Implementations in Shared Services VM environments (AWS, Azure)• Resource demand loading and leveling for 18 Engineers across 300+ project slots.• Optimized project billable time with sustained utilization in the 90+ percentile.• Continual improvement in the operating process, quality validation, and efficiency of the department. • Managed the Change Control Decisions for the EIS-Technical Team, and Technical Project Slotting Schedule.

Westminster, Co

Engaged in a process improvement project to develop the team structure, improving delivery, and enhancing methodology for the Horizon Clinicals (HC) Upgrades and Go Lives so that we were in a position to conduct the HC 7.6SP2 to 10.1.1.X, and 10.3 Upgrades, on time, and with a high degree of team and client satisfaction. This includes coordinating, clarifying, and articulating strategic objectives and tactical plans to our constituents, colleagues, and leadership.Results:• Executed early staffing plans (hire the best and brightest) to expand DBA, TIE, IA, HPP-TIE team rosters.• Developed a team structure which provided direction, visibility, and an execution framework for our team.• Initiated upgrade documentation improvement efforts, which included streamlining and validating the upgrade activities. • Initiated feedback loop efforts where Postmortem reviews were discussed with Predecessor teams, Development, and Support.

Stargate Charter School K-12

Stargate School is a nonprofit charter school (K-12). Here is our Mission - Stargate School will provide a differentiated program designed specifically to meet the needs of identified intellectually gifted learners in order to challenge each student’s academic abilities, support their unique emotional needs, promote individual character development and encourage a life-long love of learning.Stargate School 2010 Colorado John Irwin Schools of Excellence Award.Each year, the Colorado Department of Education recognizes public schools that have demonstrated the highest achievement on statewide assessments. The award is given to the top 8 percent of public schools in the state, based on student achievement

I was engaged in a software development project where critical contractual delivery deadlines had to be met. We delivered iAM V1.0.0 to Production on 4/1 as contractually agreed; we went live with two clients on 4/1 to manage FMLA leaves. We delivered the 1.1.0 enhancement release on time (5/1) as well. I utilized the Agile (Scrum) methodology for software delivery, I utilized the Waterfall methodology to implement the production hardware, plan and execute the client implementations, and setup supporting QA, Stage, and Demo environments. During the course of this project, I temporarily filled the roles of Release Manager, and Quality Assurance Manager until suitable resources could be obtained.

I was engaged in a multi-phase data transmission and infrastructure migration project utilizing a cross functional team, in a matrix reporting structure, spanning multiple client constituencies and geographic locations, for the benefit of the Charles Schwab Mutual Fund Clearing Department. Results:• The refactoring of several data transmission APIs.

I developed a software delivery process utilizing the current SDLC methods. This included the articulation of the process methodology, the development of process diagrams, establishing project reporting using MS Project Enterprise Server, and the development of Update Release and Feature Release project schedules. Results:• Broader release schedule visibility throughout the organization• Clearer understanding of overlapping resource utilization across parallel development efforts• Greater adherence to release deadlines, and product feature targets • Clearer baseline, timeline, and earned value metrics• Numerous successful releases

I built the ZOLL Data Systems Project Management Office as a customer facing Project Management team responsible for delivering large CRM and ERP application implementations for municipal and private Emergency Medical Service (EMS) customers. I utilized process rooted in the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) to develop a methodology that included the initiating, planning, monitoring & controlling, executing, and closing phases in support of the application implementation as well as staging the Custom Solutions software development.Results:• The successful development of a PMO with a sustainable methodology and portfolio management tools.o Contractual and project related Artifactso Project Manager Team Engagement• Successful delivery of large municipal implementations:o City of Toronto EMS – ePCR Implementation 1500 Paramedicso City of Winnipeg EMS – ePCR Implementation 900+ Paramedicso City of San Francisco Fire Department – ePCR Implementation 1000+ Paramedics• Successful delivery of custom solution data integration development:o Computer Aided Dispatch (CAD) to Clinical Field Data – Real Timeo Clinical Field Data to external Billing – Batcho CAD to external Billing – Real Time

Software Development Project Management I executed software development projects using blended PMI waterfall and Agile iterative methodologies throughout the Software Development Life Cycle (SDLC). The software development projects were conducted to meet one of two objectives; enterprise application enhancements, or data integrations. Enterprise Application and Infrastructure Project ManagementI executed enterprise application and infrastructure projects utilizing PMI waterfall and Agile iterative methodologies for the benefit of my business partners. These implementations were conducted to improve operational areas of the company.Project Methodology Process ImprovementI, along with project management peers, established a foundation for PMO development, portfolio management, and project management process sustainability.Results:See Resume

I managed a team of IT Professionals, and was a hands-on technical resource for the AIMCO Corporate Headquarters. We oversaw the datacenter operations and conducted work in these areas: Infrastructure development and implementation (LAN, WAN, Server, desktop), application integration, server support, local and remote desktop support. Results:• We provided a 24/7 IT support service to the executive staff of AIMCO.• The migration of a growing company’s disparate systems to a reliable IT platform.

I built the Denver property accounting office IT system, was the help desk support for 3 corporate offices, and 81 multifamily properties. This included education in the proper operation of on-site computers and software. Results:• The establishment of a 100 person property accounting office in Denver• Successful utilization of the Novell 3.12 network and AMSI Accounting software by the accountants• Successful utilization of Microsoft Windows, Rent Roll, and Microsoft Word by the Property Managers.

Master Of Business Administration (M.B.A.), Business/Commerce, General

B.S., Computer Information Systems

Activities and Societies: Vice President - Finance Club

Certificate, The Kerzner Approach To Project Management Excellence

Certificate, Project Management For Information Technology Professionals

Emergency Operations Center Training, Information Section Emergency Operations, Pass