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With over 15 years of experience in the insurance industry, I've honed a keen expertise in managing teams who handle complex claims, ensuring prompt resolutions, and upholding the highest standards of customer service. At Legion Claims, I lead a dynamic team, striving every day to deliver excellence and integrity in all we do.I'm passionate about innovation in claims management, continuous learning, and fostering collaborative environments. Always open to connect with fellow professionals and explore opportunities to drive the industry forward.Let's connect!

Chicago, Illinois, United States

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Clerestory Consulting helps businesses through transformational change, working collaboratively with clients to help them identify and implement strategies, technologies, and operational improvements that help them retain their competitive edge. Founded in 2003, Clerestory’s demonstrated success in change management has led to remarkable growth, landing it on Inc. 5000’s list of fastest-growing companies for five years running.

Chicago, Illinois

Led various Claim teams in centralized and field operations throughout the course of my decade-long tenure. Responsibilities included mentoring and coaching through process improvement, technology implementation, and overall change management. Managed data analysis, employee engagement efforts, and performance management, which were integral to these operations' success.

Executive Masters Of Business Administration

Bachelor Of Business Administration - Bba, Management And Marketing