Global Communications Lead
-Multiplatform Content Strategy: Developed and managed content across platforms including Facebook, Instagram, YouTube, and TikTok, focusing on ad content creation.- "Developed brand voice and community engagement through UGC on SNS platforms (FB, IG, TikTok, YouTube, Shopee Video), managed tag and review activities on Facebook & Instagram, and built customer trust through influencers and UGC."-E-commerce Operations: Managed and operated stores on e-commerce platforms and TikTok.-Influencer Contracts: Negotiated and signed contracts with influencers to promote products.-Customer Feedback: Established and optimized customer feedback response processes for the customer service team.-Outline Development: Designed outlines for landing pages and sales websites.