Linh Phạm Email & Phone Number

- Delivered high-quality academic and analytical content, including essays, research papers, and reports, across diverse subjects such as humanities, social sciences, business, and STEM.- Adhered rigidly to academic writing principles, including plagiarism-free policy, proper citation, and formatting guidelines such as MLA.Managed multiple projects simultaneously by selecting and completing orders, based on deadline and expertise, while maintaining exemplary client satisfaction scores.- Revised and improved written pieces following client and support team feedback, ensuring consistent quality and timely delivery.- Demonstrated excellent time management and flexibility, meeting seasonal demand fluctuations and high-volume workloads.

United States

- Writing and rewriting content that engaging content following guidelines and rewriting requests. Then, evaluate and provide feedback on generated content to improve quality.- Developing prompts and detailed responses across various subjects and Assessing the relevance and quality of prompts and responses, ensuring they meet project criteria.- Translate content accurately while maintaining cultural nuances. Review and provide feedback on translations, focusing on accuracy and fluency.- Annotate or label data and images on relevance topics for AI/LLM training, ensuring accuracy and contextual relevance.

- Crafted and refined strategic management-related questions to train AI models, ensuring a comprehensive understanding of both foundational and advanced concepts.- Designed real-world business case scenarios to train AI for executive-level decision-making, enhancing its capacity to provide practical and context-based strategic solutions.- Assessed the factuality and relevance of AI-generated responses, identifying and correcting biases to ensure balanced, objective outputs across various industries and strategic approaches.- Conducted comparative evaluations of AI-generated strategic solutions (e.g., mergers vs. organic growth), focusing on risk, benefits, and trade-off analysis to ensure high-quality results.- Implemented feedback loops for continuous improvement by regularly updating AI responses based on current business trends and academic research.- Collaborated on cross-disciplinary integration, guiding the AI to draw from related fields such as economics, marketing, and organizational behavior for more holistic strategic management insights.

- Served as a Recruitment Specialist at Qode, utilizing AI technologies to enhance the recruitment process and identify top talent for specific job descriptions (JDs).- Implemented AI tools to streamline candidate identification and engagement, significantly increasing the efficiency of the recruitment process.- Analyzed candidate data and trends to improve sourcing strategies and identify high-potential applicants.- Utilized Excel functions to generate reports that evaluated recruitment effectiveness and identified areas for improvement: Performance metrics, including response rates, candidate engagement, and time-to-fill for each position, submitted candidate profiles, ensuring alignment with job specifications.- Leveraged a variety of sourcing platforms, including LinkedIn (for job postings and advanced candidate searches), local and global job portals (for wider talent access), social media channels (like Slack, Discord, and Telegram for niche communities) and personal networks to effectively engage and attract diverse, qualified candidates for recruitment.- Fostered a positive candidate experience, ensuring open lines of communication and timely follow-ups.- Achieved a significant increase in the quality and quantity of candidate submissions for assigned roles.- Contributed to reducing the average time-to-fill for critical positions through proactive sourcing and engagement strategies.

Ho Chi Minh

- Managed the company’s social media pages, overseeing content creation, planning communication schedules, and developing video ideas, including editing and publishing.- Wrote and produced marketing content, measured campaign performance, and tracked key metrics to assess the success of marketing initiatives.- Planned and executed both offline and online events, coordinating promotional strategies for maximum engagement.- Developed marketing strategies for fanpage growth and company events, achieving a 1,000% increase in followers and a 222.4% rise in interactions within one month.

Ha Noi

- Advised customers on buying and selling watches, providing personalized recommendations to enhance their shopping experience and build long-term customer relationships.- Managed post-purchase customer care, arranging meetings and follow-ups to ensure customer satisfaction and foster repeat business.- Captured and edited product photos for promotional purposes, attracting 400 potential customers through social media posts.- Contributed to a 5% increase in store sales within two months by leveraging photography skills and crafting visually appealing content that resonated with the target audience.- Coordinated product displays and maintained a well-organized schedule for client meetings and product showings.