4 years of experience in customer support, network troubleshooting and problem solving in live environment while meeting the customer requirements.2 Years of experience in jeopardy management, focusing on driving SLA, MTTR and proactively managing risks.
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Service ManagerVodafone Hungary Jun 2023 - PresentBudapest, Hungary -
Jeopardy ManagerBt Jul 2021 - Jun 2023Continous collection of performance data and detecting possible SLA violationsFocus to drive SLA, MTTR, communicate risks and operational issues to senior managers proactively -
Senior Service Operations EngineerBt Jul 2017 - Jul 2021Debrecen, Hajdú-Bihar, HungaryIsolating and resolving network incidentsSupporting WAN/LAN/WLAN/Voice technologies and productson 2nd level
György Pócsi Education Details
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Irinyi János Education CentreComputer Science
Frequently Asked Questions about György Pócsi
What company does György Pócsi work for?
György Pócsi works for Vodafone Hungary
What is György Pócsi's role at the current company?
György Pócsi's current role is Service Manager.
What schools did György Pócsi attend?
György Pócsi attended Irinyi János Education Centre.
Not the György Pócsi you were looking for?
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Gyorgy Pocsi
Hasselt3ecoaer.com, gmail.com, renson.eu -
Gyorgy Pocsi
Hungary3gmail.com, logmein.com, red-gate.com2 +44.186XXXXXXXXXX
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gyorgy pocsi
Freelancer It Expert, Previously Head Of Manufacturing Information Systems Department At Teva Pharmaceutical Works Ltd.Hungary1tevapharm.com
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