Human Resources Business Partner
London
Reporting directly to the Board CEO for this Private Member’s Club in Berkley Square, a club solely dedicated to meeting the business needs for senior global business figures. Here, I championed and led the introduction of a strategic 'people and culture' plan aimed at driving the organisation's ambitious growth target, increasing efficiency across the business and developing a strategic roadmap for multiple functions. I also f, enhancing staff retention and employee engagement, optimising recruiting procedures, improving professional development and benchmarking reward and compensation.Managing a 20-strong multidisciplinary team, including work schedules and assigning tasks based on skill sets, I successfully introduced a new culture of collaboration across the business to grow new and cohesive working relationships across all teams. Here, I established challenging KPIs and membership targets to ensure that both revenue growth while working with the board to define vision and drive the business forward in alignment with business plan. Committed to future proofing growth through better systems and processes, I led end-to-end business improvement projects with more effective membership attraction, premises expansion and an improvement of our service offering.Continually tracking performance, I examined costs, margins and revenue to initiate a programme of improvement across the business, tracking financial performance of the business and preparing detailed forecasts to drive future growth. Here, I identified operational shortfalls and streamlining systems to enhance business performance. I also resolved a number of long-standing ER cases and provided coaching and leadership to a range of stakeholders.