As COO, I lead the integration and optimization of our key operational divisions: Human Resources, IT, Affiliate Marketing, Data.Key Responsibilities: I develop and implement business strategies that drive innovation and operational excellence. I continuously refine these strategies to adapt to market changes and internal performance.Operational synergy: developing efficiency by creating a cohesive operational environment between departments. I implement best practices to ensure seamless operations.Stakeholder Relations: I act as the primary contact for internal and external stakeholders, facilitating transparent and effective communication.Deadline Management: I set and meet deadlines, working closely with the leadership team to achieve goals.Change Management: I lead and manage organizational change initiatives to improve efficiency and adapt to evolving market conditions.Quarterly Reporting: I prepare and present comprehensive reports for Board meetings, providing information on performance, challenges and strategic initiatives.Technical Skills: Proficiency in strategic planning, operational execution and technology integration.Leadership qualities: resilient, adaptable and visionary. Inspirational leadership with superior communication skills and the ability to articulate complex ideas clearly.

- Deliver business services and reduce IT spend, leading to organizational realignment, system refinement and significant cost savings. Responsible for several large companies with many users- Led a team of IT professionals assigned to oversee daily IT operations. Ensured that all technology systems functioned correctly throughout the day and that employees were advised correctly and quickly when a problem arose- Preparation of annual plans, IT strategies and procedures to achieve company objectives- Perform in-depth technical analysis of all systems, including governance framework, architecture and disaster recovery and business continuity; provided gap analysis and recommendations, achieving 99% uptime.- Supervises the purchase of software/hardware and other IT equipment- Reduce inventory, application prices and licensing expenses by establishing standardization across applications, desktops and network systems- Oversaw multiple projects of varying sizes, resulting in an on-budget completion rate- Analyzed and defined user problems and/or requirements and developed effective and cost-effective network systems solutions while communicating options and ramifications to stakeholders- Manage local IT department and conducting local audits for different clients

-The objective is to provide excellent technical assistance to customers on a daily basis.-I collaborate daily with both external clients and internal employees to solve problems.-High availability to help clients if problems arise outside the normal work schedule.-Experience working closely with a sales and support team.-Seniority in a technical assistance role (debugging).-Experience in working with clients at Enterprise level.-Strong and proven evidence of successful customer relationship management and technical projects.-Advanced experience with Microsoft Windows OS, Microsoft Office 365, Active Directory and Network.-Cloud solutions, virtualize, storage.-Strong knowledge of routing and switching methodologies, Wi-Fi, telecommunications and Internet technologies.-Advanced knowledge of computer hardware, operating systems and storage devices.

- Administration and expansion of LAN and WAN networks,- Microsoft Servers, Administration of AD, SQL, WEB, Exchange,- Administration of active and passive network elements (routers, switches, etc),- Coordination of network testing, troubleshooting and developing new route projects,- Verifying rights from Active Directory,- Installation and configuration of PC, Server, Active Directory and Group Policy Administrator,- Transmission Control Protocol (TCP)- Windows Desktop Administration- Computer Maintenance- Office 365- Support Help-Desk

- Installing, debugging and management Windows systems, PCs, Laptops,- Installing and debugging printers,- Installing and management Windows Server, access rights, - Network equipment configuration (switches, routers),- Managing network infrastructure.

- Coordination, administration and expansion of LAN and WAN networks,- Developing computer networks, LAN and WAN architectures and Intranet and Internet concepts- Administration of AD, SQL, WEB, dot.NET, Exchange, servers,- Administration of active and passive network elements (routers, switches, etc),- Surveillance, reception and transmission of data to / from Territorial Police Units,- Coordination of network testing, troubleshooting and developing new route projects,- Direct and collaborative development of access and security strategies for internal and external network users,- Verifying rights from Active Directory,- Elaborating saving and recovering data policies from servers and work stations,- Coordinating the work of police officers within the IT department,- Installation and configuration of PC, Server, Active Directory and Group Policy Administrator,- Elaborating contest subjects and participating in examination committees for the new IT employments,- Support Help-Desk

- Management accounting,- Procurement agent - logistics,- Armorer, technical support in the polygon, maintenance and reparation of weapons.

Commercial worker