Josh Pohlman Email & Phone Number

Gurnee, Illinois

Gurnee, Illinois

• Communicated with bosses and team members to determine priority of tasks
• Trained new team members
• Oversaw the team of 5 team members to make sure they stayed on task and were efficient as possible
• Checked that products that were received matched suppliers invoice
• Developed customer service skills with employees in charge of units out in the park
• Multitasked a handful of projects at a time

Schaumburg, IL

• Bill hospital claims to insurance carriers
• Analyze accounts to determine the next step to get the claim paid
• Call insurance carriers to receive additional information on claims status
• Notate the progress done to the account for a future rep to follow up on
• Review paid claims with contract to verify the carrier paid correctly

Gurnee, Illinois

• Promoted twice from host to lead to supervisor in the 1st year and a half based on performance
• Developed leadership skills in order to manage the day-to-day operations
• Communicated with bosses and team members to determine priority of tasks
• Trained new team members
• Oversaw the team of 5 team members to make sure they stayed on task and were efficient as possible
• Checked that products that were received matched suppliers invoice

Lake Villa, IL

• Worked independently
• Introduced to total quality management when having to prepare the fields
• Learned the value of time management and how different factors led to knowing if more or less time was needed to complete the task
• Strong attention to detail in field preparation