Raymond Poirier Email & Phone Number

Lathrup Village, Michigan, US

• Remote and on-site Consultant to various small to medium-sized companies serving in a variety of consulting and temporary leadership/management roles for wide variety of small-scale projects and technical domain.
• Knowledgeable of various PMIS solutions such JIRA/Confluence/Trello, Document Organization/Version Control/Configuration Management Systems, Software License Management Consulting roles have included IAM Information.
• Knowledgeable of various PMIS solutions such JIRA/Confluence/Trello, Document Organization/Version Control/Configuration Management System.

Plano, TX, US

• Solution Architect to leadership to Key Safety Systems for the Initiation, Planning and Executing Phases of deploying QAD-EE, QAD-EAM-QAD Cebos Sub Modules across the KSS enterprise replacing over 16 standalone ERP.
• Architectural Governance planning including solutions for cloud-based PLM ARAS, Supplier Portals, Tool Management, Structured and Unstructured data management and Organization Master Data Management activities.
• Collected requirements to write various SOW/Themes/Epics/ User Stories and SLA requirements to support a mix of 3rd party and in-house application development, infrastructure support and solution upgrade enhancement.
• Wrote corporate policy, procedures, and SOP for the organization's Information Security Plan to comply with an array of customer Information Security Audits including, Infosec 27001, Cobit 5.0 and IAM
• Lead a team of SME in the development of Business Process Run Workbooks, Work Instruction, and writing of Test Scripts used to configure the new ERP and EAM solutions, including the management of all Data Migration and.
• Lead the integration and deployment activities for connecting EWIE Legacy ERP applications and business processes solutions using Legacy Envision ERP solution into Oracle 12.0 ERP solution.

Cork, Ireland, IE

• Short term consultant that was flown into JCI Holland facility daily to serve as a Program Manager to lead the planning for the divestment of 2 business areas Johnson Controls Automotive, Scope of the work included.
• Engineering solutions being transition include all Siemens Teamcenter 10.0 solutions for Engineering Data Management, Homegrown Engineering Process Management Applications, Product Costing Applications, CAD Catia V5.
• Project Planning and transition road mapping included coming up with solutions across (2) Johnson Control Automotive divisions and their 140 worldwide manufacturing plants that were impacted by the divesture.
• Planning and road mapping including JCI separation from enterprise-wide SAP, QAD ERP System, Siemens Team Center PDM/CAD Data/File Management Solutions and, Siemens Plant Floor MES Solutions to the purchasers of the.

Detroit, Michigan, US

• Crisis Management Program Manager to resolve Access Management and Authentication of over 50 COTS and In House Developed Business Process Information Management solutions that support BCBS end to end Insurance.
• Business process integration troubleshooter to understand the integration of various insurance applications that were used for Prospecting, Product, Pricing/Quoting, Billing, Coverage Assessments, and Financial.
• Projects scopes and requirements included modification of existing on non-existing networking interfaces to and BCBS Business Process Solutions interfaces including NASCO Interfaces, internal and 3rd Party solutions.
• The task included the development and collection of interface and Integration requirements, hardware and business process software infrastructure architectural diagrams, and coordinating IT Shared Service organization.

• Project Manager to develop requirements and plan for the transition of transferring an offshore global service provider for QAD 9.0 Mfg. Pro ERP applications/sub-modules, EDI Interfaces, Batch Management activities.
• Lead the requirement gathering and launch of a cloud-based Microsoft Outlook Exchange environment serving all 180 worldwide Delphi facilities and 175,000 Delphi employees with MS FOPE and McAfee DLP Security.
• Responsible to rewrite or write new ITIL/PMO project management processes that were used with Delphi suppliers to streamline and capture critical technical information from Delphi IT service providers and Delphi.
• Wrote the SOW and MSA for 3rd party Help Desk support activities to support the future transition of QAD 8.0-9.0 to QAD EE/cloud, SAP 3.1 and 4.6 ERP Environment to SAP ECC 6.0. The purpose was to improve PMO and.
• Served as overall Project Solution Architect to coordinate with Cap Gemini and Deloitte Consulting to develop Current State and Future State road map and requirements to transition all current Delphi SAP V3-V4 ERP.

• Served as both a Program Manager and a Service Delivery Manager for a team of 100 people both on-site and off-shore, based out of India, that was sourced to HCL for taking over all Consumers Energy IT Application and.
• Project included SAP ECC 6.0 core and submodule enhancement upgrades and business application performance upgrades and for over 100 Non-SAP application and network infrastructure, enhancements.
• Managed Agile software development lifecycles and project artifacts for SAP 6.0 FICO, FICA, DM, CRM 7.0, BI/BO MM HR, SCM, SRM, HCM, QM, PM, SD, PPM, WM, and an assortment of over 150 other Non-SAP ERP applications.
• Re-engineered and redeployed CE ITIL service framework, HPSM ticket management system, Application Enhancement system to handle change request through a demand management using a Lean/Kanban Agile approach to more.
• Implemented a standardized release and CCB for accessing all changes and change test validation process into a standard SDLC/Agile technical deliverable set of requirements for all projects and change projects being.
• Achieved over 75% improvement in change and incident ticket closure and near 99% SLA performance compliance across all incident problem ticket severity levels.

San Francisco, CA, US

• Served as the PM-BA for Agile based SDLC management of Agile, JAVA-based software development team to collect and define requirements for the development of new Autodesk 360 PDM-PLM PLM-Vault Solution for.
• Developed specifications and requirement traceability documents and lead Agile teams for the creation of a Java-based cloud web solution called PLM 360. Provided visual concepts for the Autodesk Solution that would.
• Requirements collection for software development effort also included the solution to be CMII complaint for Change Management tools and processes, Quality reporting and tracking processes such as CAPA, RMG, Warranty.
• Served on a team to define requirements for third party Middleware Software providers such as the IBM Cast Iron, IBM Web-sphere, and Informatics products utilizing an expert team of third-party application integrators.

Dallas, TX, US

Enterprise Lean Deployment from a Transactional StandpointSpecial project lead to the US Army TACOM Program Executive Office for Ground Combat Systems (PEO-GCS) to deploy an enterprise wide Product Lifecycle Management (PLM) IT solution Responsibilities include the identification, optimization and automation of over eighty (80) transactional.

Mclean, VA, US

Program Manager to define specify and implement an end to end ERP and business solution for $4B USD cell phone and pre paid cell phone card Retail and Distribution operation. Greenfield company size included over 900 retail outlets, 35,000 POS locations and 3000 employees. Primary business Solution Oracle V12 application modules deployed included core.

Master Of Business Administration (Mba), Technology Management

Bachelors Of Applied Science, Robotics Electrical |Mechanical Engineering Technology