Raymond Poirier Email & Phone Number

Lathrup Village, Michigan, Us

• Remote and on-site Consultant to various small to medium-sized companies serving in a variety of consulting and temporary leadership/management roles for wide variety of small-scale projects and technical domain projects. Projects include establishment of client initiatives for development of Project/Agile Management Cultures, PMO Establishment, ITIL Service Support Deployments, Solution Architect/Architectural Governance Framework implementations, ERP Solution Implementation/Upgrades/Deployments, Business Process Application Developments/Implementations/Upgrades, Infrastructure Upgrades and Transition to the Cloud technologies such as IaaS, PaaS, SaaS solution. Cloud Application upgrades included, Data Migrations/Virtualizations/ Cloud Storage Transition. • Knowledgeable of various PMIS solutions such JIRA/Confluence/Trello, Document Organization/Version Control/Configuration Management Systems, Software License Management Consulting roles have included IAM Information Security Organizational Assessments, organizational LSS Deployments or Re Deployments• • Remote and on-site Consultant to various small to medium-sized companies serving in a variety of consulting and temporary leadership/management roles for wide variety of small-scale projects and technical domain projects. Projects include establishment of client initiatives for development of Project/Agile Management Cultures, PMO Establishment, ITIL Service Support Deployments, Solution Architect/Architectural Governance Framework implementations, ERP Solution Implementation/Upgrades/Deployments, Business Process Application Developments/Implementations/Upgrades, Infrastructure Upgrades and Transition to the Cloud technologies such as IaaS, PaaS, SaaS solution. Cloud Application upgrades included, Data Migrations/Virtualizations/ Cloud Storage Transition. • Knowledgeable of various PMIS solutions such JIRA/Confluence/Trello, Document Organization/Version Control/Configuration Management System.

Plano, Tx, Us

Solution Architect to leadership to Key Safety Systems for the Initiation, Planning and Executing Phases of deploying QAD-EE, QAD-EAM-QAD Cebos Sub Modules across the KSS enterprise replacing over 16 standalone ERP solution including Legacy QAD 8.5 Environments, Glovia and Chess ERP solutions.• Architectural Governance planning including solutions for cloud-based PLM ARAS, Supplier Portals, Tool Management, Structured and Unstructured data management and Organization Master Data Management activities.• Collected requirements to write various SOW/Themes/Epics/ User Stories and SLA requirements to support a mix of 3rd party and in-house application development, infrastructure support and solution upgrade enhancement activities as part of the ERP System Migration activities• Wrote corporate policy, procedures, and SOP for the organization's Information Security Plan to comply with an array of customer Information Security Audits including, Infosec 27001, Cobit 5.0 and IAM• Lead a team of SME in the development of Business Process Run Workbooks, Work Instruction, and writing of Test Scripts used to configure the new ERP and EAM solutions, including the management of all Data Migration and ETL activities to support various pre-transition and cut over prototype demonstrations and functionality/proof of concept testing efforts.• Lead the integration and deployment activities for connecting EWIE Legacy ERP applications and business processes solutions using Legacy Envision ERP solution into Oracle 12.0 ERP solution.• Provided leadership and hands-on support for a company, EWIE, that was sourced with taking over the procurement, inventory management and distribution of all Caterpillar Facilities Non-Productive Material, Supplies.

Cork, Ireland, Ie

• Short term consultant that was flown into JCI Holland facility daily to serve as a Program Manager to lead the planning for the divestment of 2 business areas Johnson Controls Automotive, Scope of the work included over 350 Core Engineering Application’s such as Siemens Team Center/Enovia PLM/PDM Engineering solutions, the PLM integration to both SAP-QAD ERP solutions and over 350 supporting engineering application to support the $1.5 Billon divestiture of (2) major JCI Business Unit to Visteon Corporation(Electronic Product Development/Manufacturing and Modis Corporation (Headliner Product Engineering and Manufacturing Processes)• Engineering solutions being transition include all Siemens Teamcenter 10.0 solutions for Engineering Data Management, Homegrown Engineering Process Management Applications, Product Costing Applications, CAD Catia V5 Authoring Applications, CAD Data Transfer Applications, OEM 3D CAD Collaboration Solutions, IMDS-Materials Compliance, CAE Engineering Analysis Applications, Process/Product Simulation Applications, Lighting, and Optic Design Applications, Program and Product Financial Management Applications such as Metrix, PMIS System such as Clarity, Validation /Testing Applications Surface Development Applications, Fabric Pattern Cutting Applications, CNC Machining/Prototype CAM Applications, Benchmarking Applications and Siemens Team Center Visualization applications. • Project Planning and transition road mapping included coming up with solutions across (2) Johnson Control Automotive divisions and their 140 worldwide manufacturing plants that were impacted by the divesture.• Planning and road mapping including JCI separation from enterprise-wide SAP, QAD ERP System, Siemens Team Center PDM/CAD Data/File Management Solutions and, Siemens Plant Floor MES Solutions to the purchasers of the JCI divested businesses

Detroit, Michigan, Us

• Crisis Management Program Manager to resolve Access Management and Authentication of over 50 COTS and In House Developed Business Process Information Management solutions that support BCBS end to end Insurance processes and solutions that had been being modified to support October 1, 2013, Obama Care Health Care Regulation • Business process integration troubleshooter to understand the integration of various insurance applications that were used for Prospecting, Product, Pricing/Quoting, Billing, Coverage Assessments, and Financial Collection system enhancements to support various National Health Care Reform government mandates being applied across the Enterprises Applications and Supporting Infrastructure. • Projects scopes and requirements included modification of existing on non-existing networking interfaces to and BCBS Business Process Solutions interfaces including NASCO Interfaces, internal and 3rd Party solutions where outsourcing had to support the individual insurance coverage mandates/products. Involved with in-flight Agile Lifecycle Application Enhancement projects that were being developed/modified to support individual and group coverage products and the integration and interfaces of these solutions. • The task included the development and collection of interface and Integration requirements, hardware and business process software infrastructure architectural diagrams, and coordinating IT Shared Service organization such as Unified Customer Service Solutions, Customer Support, CRM-IVR Operations, Data Center Services, Infrastructure, Support Services, System Integration, Solution Service, Application Architecture, Database Management, Application Lifecycle Management, EDI Systems, Voice Network, Voice services, Testing and Operations Support, Technical Engineering Services, BI, Enterprise Data Warehouse, Computing Engineering, Web Engineering, Integration Architect inner-operability/data transfer/ integration and network security assessments.

• Project Manager to develop requirements and plan for the transition of transferring an offshore global service provider for QAD 9.0 Mfg. Pro ERP applications/sub-modules, EDI Interfaces, Batch Management activities, Web-Based Portal Applications, Progress Databases, and Supporting Network and Application Infrastructure to Delphi current IT Service SLA Providers due to a recent acquisition by Delphi that has over 15 product engineering and 180 manufacturing facilities worldwide with most facilities primarily in Asia • Lead the requirement gathering and launch of a cloud-based Microsoft Outlook Exchange environment serving all 180 worldwide Delphi facilities and 175,000 Delphi employees with MS FOPE and McAfee DLP Security Applications and supporting infrastructure. • Responsible to rewrite or write new ITIL/PMO project management processes that were used with Delphi suppliers to streamline and capture critical technical information from Delphi IT service providers and Delphi Physical Project HW/SW Suppliers. • Wrote the SOW and MSA for 3rd party Help Desk support activities to support the future transition of QAD 8.0-9.0 to QAD EE/cloud, SAP 3.1 and 4.6 ERP Environment to SAP ECC 6.0. The purpose was to improve PMO and Program Manager ITIL processes and procedures for ITIL 3.0 Governance.• Served as overall Project Solution Architect to coordinate with Cap Gemini and Deloitte Consulting to develop Current State and Future State road map and requirements to transition all current Delphi SAP V3-V4 ERP Environments for over 180 World Wide Delphi facilities from existing SAP 3.1/SAP 4.6 and QAD 9.0 Mfg. Pro environments to SAP ECC 7.0 solution including a complete suite of SAP Sub Modules such as PTP, OTC, DTS, CTP, GTS, APO, FTM, SNC, SRM, MDM, PI, BO-BW, Siemens PLM associated business processes.

• Served as both a Program Manager and a Service Delivery Manager for a team of 100 people both on-site and off-shore, based out of India, that was sourced to HCL for taking over all Consumers Energy IT Application and Infrastructure ITSM support operations,• Project included SAP ECC 6.0 core and submodule enhancement upgrades and business application performance upgrades and for over 100 Non-SAP application and network infrastructure, enhancements. • Managed Agile software development lifecycles and project artifacts for SAP 6.0 FICO, FICA, DM, CRM 7.0, BI/BO MM HR, SCM, SRM, HCM, QM, PM, SD, PPM, WM, and an assortment of over 150 other Non-SAP ERP applications such as Genesis IVR, CMR, Hyperion• Re-engineered and redeployed CE ITIL service framework, HPSM ticket management system, Application Enhancement system to handle change request through a demand management using a Lean/Kanban Agile approach to more efficiently, assign ticket task, track, and close production incident/problem tickets and enhancement tickets for all ERP and Non-ERP business process applications • Implemented a standardized release and CCB for accessing all changes and change test validation process into a standard SDLC/Agile technical deliverable set of requirements for all projects and change projects being supported. • Achieved over 75% improvement in change and incident ticket closure and near 99% SLA performance compliance across all incident problem ticket severity levels.• Coordinated major application project deployments and data migration effort for the deployment ofCE DM Smart-Grid Technologies• Reduced end-user ticket generation by over 80% by resolving reoccurring problems, improved application enhancement or problem resolution ticket closures, improving core application High Availability scores to over 99% and reduced by 80% off-shift batch core application run failures by 90%

San Francisco, Ca, Us

• Served as the PM-BA for Agile based SDLC management of Agile, JAVA-based software development team to collect and define requirements for the development of new Autodesk 360 PDM-PLM PLM-Vault Solution for multi-industry use that integrated their existing Advanced 3D CAD Model Solutions, BOM Solutions, Configuration Management Solutions, Product Data Management solutions into a single integrated application.• Developed specifications and requirement traceability documents and lead Agile teams for the creation of a Java-based cloud web solution called PLM 360. Provided visual concepts for the Autodesk Solution that would have the functionality to manage Product Data, CAD Files, Vendor Compliance Management activities such as APQP,PPAP, OSHA, MSDS, Quality Management System artifacts, such as ISO-9001, ISO 14001, Polices/Procedures Part number-based manufacturing process documentation, and supplier document management activities.• Requirements collection for software development effort also included the solution to be CMII complaint for Change Management tools and processes, Quality reporting and tracking processes such as CAPA, RMG, Warranty Management, and International Environmental and Safety Compliance requirements that organization must comply to such as ROHS, REACH, WEEE and Export Control Regulations such as ITAR and EAR Regulations for Intellectual Property Protection • Served on a team to define requirements for third party Middleware Software providers such as the IBM Cast Iron, IBM Web-sphere, and Informatics products utilizing an expert team of third-party application integrators to generate integration data links between ERP solutions such as SAP, Oracle, Infor, Microsoft Dynamics, with the Autodesk PDM-PLM 360 platform.

Dallas, Tx, Us

Enterprise Lean Deployment from a Transactional StandpointSpecial project lead to the US Army TACOM Program Executive Office for Ground Combat Systems (PEO-GCS) to deploy an enterprise wide Product Lifecycle Management (PLM) IT solution Responsibilities include the identification, optimization and automation of over eighty (80) transactional business/product design/product configuration management and field deployment sustainment processes used to manage the launching of a new vehicle platform to war fighter. Activities include enterprise wide data management control including identification and connectivity to over thirty (30) legacy software applications

Mclean, Va, Us

Program Manager to define specify and implement an end to end ERP and business solution for $4B USD cell phone and pre paid cell phone card Retail and Distribution operation. Greenfield company size included over 900 retail outlets, 35,000 POS locations and 3000 employees. Primary business Solution Oracle V12 application modules deployed included core modules such as FM-Financial Management, HCM-Human Capital Management, CRM Customer Resource Management- Retail-Distribution-Warehouse and Inventory Mgt modules. Lean Sensei and Master Black Belt Consultant to Airbus Industries, an aerospace company in Europe, to deploy a comprehensive Lean and Six Sigma program across (24) engineering and manufacturing facilities scattered throughout Europe. Responsibilities also include deployment of LSS best practices and establishing quick win cost reduction opportunities generating over $200 Million€ of reoccurring cost savings potential.

Master Of Business Administration (Mba), Technology Management

Bachelors Of Applied Science, Robotics Electrical |Mechanical Engineering Technology