Shi Hui Pok Email & Phone Number

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, My

Cyprus

- Payment Fraud Detection: Employ advanced methodologies and tools to proactively identify and thwart fraudulent transactions within payment systems.- Verification of withdrawal requests.- Collaborate with interdisciplinary teams, such as Customer Support and IT, to address fraud-related concerns and enhance payment security.- Manage and address Client requests effectively.- Maintain ongoing coordination with the Client to handle and resolve any issues related to the described services.- Adhere to all Client instructions while executing the specified services.- Provide any supplementary services associated with the aforementioned tasks.

Cyprus

- Monitor financial transactions for signs of fraudulent activity- Analyze patterns and trends to identify potential risks- Implement and maintain security measures to prevent unauthorized access- Collaborate with internal teams and external partners to share information and enhance fraud prevention strategies- Stay informed about emerging fraud trends and technologies- Investigate suspicious transactions and report findings- Continuously assess and update fraud prevention protocols to adapt to evolving threats.

- Engaged customers actively on platforms: Facebook, Twitter, and Carousell- Ensured seamless transactions by responding promptly to inquiries- Managed end-to-end operations: order processing, meticulous packaging, and shipping logistics- Established and maintained a dedicated website for enhanced customer experience- Provided transparent and reliable updates on shipping statuses for valued customers- Offered prompt and responsive after-sales support and maintained open communication channels for ongoing customer support

Bachelor Of Arts - Ba, International Relations

Foundation Degree, Arts, Dean'S List