• Coordinate and monitor the order fulfillment process from receipt to delivery based upon shipping INCOTERMS.• Arrange transportation for shipments, considering cost, vessel arrival, and delivery ETA.• Liaise with carriers, freight forwarders, and other logistics service providers.• Maintain accurate documentation related to shipments, including invoices, packing list, and Bill of lading.• Ensure compliance with customs regulations, Tax exemption for suppliers INV, and other relevant documental investment permit requirements.• Collaborate with internal teams, including procurement, sales, and warehouse, to coordinate logistics activities.• Communicate proactively with external partners to resolve issues and ensure smooth logistics operations.• Identify and address logistics-related issues, such as delays, damages, or discrepancies.

• Managing received vessels nomination for Suez Canal crossings by calculating proforma (D/A) based on SDR, ETA, laden or ballast status based on rules of navigation and suez canal Dues.• Finalize disbursement invoices to perform outstanding amounts and amend what needs. • Proficiently prepared and reviewed invoices, bills, and shipping documents with meticulous attention to detail.• Collaborated effectively with clients, masters, and owners to ensure timely and organized account management.• Ensure compliance with shipping laws, regulations, and policies, upholding industry standards and requirements.

• Supervise and lead a team of Distributors, to serve the shipment distribution areas professionally.• Foster a positive and collaborative team environment, promoting effective communication and teamwork.• Coordinate and optimize the entire logistics process, including transportation, warehousing, and distribution.• Ensure timely and accurate order fulfillment while meeting quality standards.• Maintain a high level of customer satisfaction by resolving issues and ensuring on-time delivery.• Develop and monitor key performance indicators (KPIs) to assess team and individual performance and implement corrective actions as needed to achieve performance targets.

- I have trained in SCZONE for a month.- I have visited and learnt about Port Said eastern port.- I knew about sections like inventories, costing, And accounts department.

as a trainee at CIB bank, I increased my knowledge about its transactions and I have some ideas about the customer service section.