• Analysed the B2B market environment and predicted future trends, that might influence the service• Researched current competitors and assessed brand's current position• Performed target audience research and developed buyer personas • Established a new creative direction to promote brands’ positioning and reflect the value of the service, based on the market insights• Delivered an updated brand strategy proposal alongside an integrated social media and content marketing… Show more • Analysed the B2B market environment and predicted future trends, that might influence the service• Researched current competitors and assessed brand's current position• Performed target audience research and developed buyer personas • Established a new creative direction to promote brands’ positioning and reflect the value of the service, based on the market insights• Delivered an updated brand strategy proposal alongside an integrated social media and content marketing campaign to support company’s current SEO practices Show less

• Recruited 12 new members within a year through social media and events• Ensured client satisfaction by constantly networking and maintaining timely communications with existing and prospective members through social accounts and via email. • Created and updated communications content on behalf of organisation, such as posters, business cards, and website content resulting in client engagement and brand awareness.• Organised and coordinated social events and workshops.•… Show more • Recruited 12 new members within a year through social media and events• Ensured client satisfaction by constantly networking and maintaining timely communications with existing and prospective members through social accounts and via email. • Created and updated communications content on behalf of organisation, such as posters, business cards, and website content resulting in client engagement and brand awareness.• Organised and coordinated social events and workshops.• Facilitated a variety of internal and external communications (senior staff at LUU Student union, club’s instructor, committee as well as society members)• Acted as a brand ambassador and made an effort to promote the society’s name and mission in the local student community. Show less

• Assisted customers in order to ensure a pleasant shopping experience• Advised and responded to any customers' queries• Monitored stock availability and assisted in the deliveries• Replenished the supply of stock on the shelvesApart from being valuable in terms of developing necessary customer service skills, effective team working, patience and attention to detail, this experience also proved to be useful when working on my dissertation.