Muhammad Umar Khalid Email & Phone Number

Abu Dhabi, United Arab Emirates

Downtown, Abu Dhabi, United Arab Emirates

- Planning & achieving the targets set by the management- Prepare settlement plans to be submitted through Line Manager and Head of Department with full details of the case, starting from reason of delinquency and ending with the best recommended solution.- Following up with customers on all post disbursement documents and issues, outstanding exceptions.

Dubai

Abu Dhabi

• Outbound calling to the debtors to assist them in coming to an agreeable solution that resolves their bad debt obligation.
• Negotiating payment and settlement terms.
• Take incoming calls from customers that are actively seeking to clear up a delinquent debts.
• Adhering to all applicable collections regulations set by law and by internal policies regarding rescheduling and attendance

Sharjha, UAE

• Follow up and collect on all overdue, delinquent (over credit limit cards) customers.
• Meets Targets set on flow and delinquency rates.
• Act on Collection Reports initiated by Supervisor after his review and comments.
• Handle number of calls/contact (as per department set targets) & follow-up on customer’s commitment to pay.
• Identify un-contactable/skip customers and redirect these for filed visits.
• Send collection standard letters /SMS/Emails to un-contactable customers.

Faisalabad

• Creating & Managing long term relationships with clients providing them with IT/Software solutions.
• Sending follow-up marketing materials and building follow-up calls until relationship is recognized.
• Generating business by creating customers and closing deals single handedly.
• Gathering client requirements and objectives and trying to map them with the solutions provided by the company after interaction with technical department.
• Providing oversight for the pricing of new proposals to ensure that all resources needed to complete the project are identified, the cost is calculated accurately, and the price is determined within established.
• Creating and be responsible for all client's contracts, proposals, and further documentation, following organization's procedure.

Faisalabad

• Responsible for maintaining department-wise CV Database. Evaluate and retrieve data whenever there is a job requisition / job opening for any department.
• Responsible for all activities related to recruitment & selection of the employees i.e. to identify staff vacancies and initiate recruitment process, scheduling of interviews and maintaining interview record.
• Responsible for verification from the last employer of new inductees and Reference Check to last employer.
• Responsible for training & development function of the company
• Ensure Timely execution of in-house / external (open house) trainings as per Training Plan.
• Maintaining effective filing system for all records, training system / processes to ensure that all records are maintained as per set standards

M.P.A.

Bachelor Of Commerce (B.Com.)