Polly Yau Email and Phone Number

• Adopted communication skills to resolve client enquiries and provide consistent customer service• Presented proposals (with Manager) to groups of clients and took part in Q&A sessions• Gained flexibility, communication and negotiation skills• Create portfolios of artistic product images using Adobe Illustrator and Adobe Photoshop

MA Business Management 3rd Year Program Representative

Developed a successful Marketing Strategy to improve student wellbeing and experience for the Business with Marketing students in the University of Edinburgh Business School.- Developed a curriculum competitors analysis to identify commonalities, differences, and gaps in course offerings in the Business with Marketing program.- Organized and conducted focus groups with students from 1st, 2nd, 3rd, and 4th years.- Analyzed the data gathered from the focus groups and made recommendations based on our findings.- Presented the key findings and recommendations to program leads.

• Adopted communication skills to resolve client enquiries and provide consistent customer service• Presented proposals (with Manager) to groups of clients and took part in Q&A sessions• Gained flexibility, communication and negotiation skills• Create portfolios of artistic product images using Adobe Illustrator and Adobe Photoshop

Oversee all financial aspects of the student company, drive the company's financial plan and keep track of cash inflows and outflows. Developed and implemented financial reports such as cash flow reports, balance sheets, income statements as well as budgeting and forecasting. Generated over £500 revenue from bake sales and product sales.