Director Of Hr And Operations
CurrentCo-owner and director of an international travel company for high school students and custom groups with programmatic focus on sustainable community projects, adventure, and cultural exchange. Hiring: Managed full lifecycle recruiting process, including writing job descriptions, sourcing candidates from various platforms and channels, holding interviews, generating offer letters, and supporting closing conversations.Onboarding & Development: Wrote and ensured accuracy of policies and procedures in Staff Manual. Conducted 1:1 and group training sessions to establish, track, and analyze both individual and company goals and focused objectives. Planned and presented at annual Staff Training retreat for up to 60+ employees; and led professional development events to promote an inclusive company culture and encourage a fun, productive environment. Benefits: Partnered with 3rd party vendor to provide benefits plans and administration of 401k retirement plans. Established and tracked policies for flex-time, PTO, parental leave, and personal leave. Financial Operations: Oversight of $1M operations budget, 60+ annual program budgets, bookkeeping, accounts receivable and payable, outsourced payroll, and cashflow forecasting.Project Management: Led efforts between home office team, international staff, and external contractors to design, plan, and run meaningful adventure and community service programs in 15+ countries. Managed logistics with multiple international communities and organizations to provide meaningful travel experiences.Sustainability: Attained sustainability goals to grow a thriving small business that has twice been certified as a B Corps; and was named “Best Places to Work” by Outside Magazine in 2013 (#22) and 2014 (#14) and “Best for the World l Workers” by B Corps in 2019.
