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Pollyana Veras Email & Phone Number
Customer Success Manager
at
Finanx.Con
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Dublin, County Dublin, Ireland
Company size
Who is Pollyana Veras? Overview
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Quick answer
Pollyana Veras is listed as Customer Success Manager at Finanx.Con, a with 2 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Pollyana Veras.
Pollyana Veras previously worked as Duty Manager at Skerries Mills and Senior Account Manager B2B and B2C at Santander Brasil. Pollyana Veras holds Executive Mba, Product Manager from Bbi - Business Behavior Institute.
Company email context
Email format at Finanx.Con
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Finanx.Con
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Profile bio
About Pollyana Veras
Customer Success Professional | Strategic Management Expert | 20+ Years of Proven Experience in Customer Experience TransformationWith over two decades dedicated to elevating customer experience, I'm passionate about leveraging people, technology, and process optimization to drive outstanding results. My career is distinguished by a track record of solving complex challenges and thriving in fast-paced, dynamic environments.I bring a robust skill set in OKRs, KPIs, market intelligence, and agile management, which enables me to design tailored strategies that enhance customer satisfaction and promote sustainable business growth. A strong advocate of a data-driven culture, I use insights to make informed, impactful decisions that drive continuous improvement.As a leader, I prioritize building strong, trusting relationships and empowering teams to reach their full potential. My customer-centric and results-driven approach has consistently delivered positive results across diverse industries.I’m always open to inspiring challenges and collaboration opportunities with organizations that value excellence in customer experience and innovation. Let’s connect to explore how we can turn challenges into achievements and transform customers into loyal, successful partners.
Current workplace
Pollyana Veras's current company
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4 roles
Pollyana Veras work experience
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Duty Manager
CurrentAs a Duty Manager, I oversee daily operations to ensure a seamless guest experience. My key responsibilities include:Staff Supervision: Leading and supporting team members to maintain high service standards.Guest Relations: Addressing inquiries and concerns, enhancing guest satisfaction.Operational Oversight: Ensuring compliance with company policies and maintaining safety and cleanliness.Problem Solving: Quickly resolving operational challenges to minimize disruption.Communication: Coordinating across departments for efficient operations.Emergency Response: Acting as the point of contact in emergencies to ensure safety.With strong leadership skills and a commitment to outstanding customer service, I strive to create a positive environment for both guests and staff.
Aug 2024 - Present
Customer Success Manager
Current-Developed and implemented customer success strategies that resulted in an 100% increase in retention.-Collaborated with internal teams to anticipate customer needs and ensure effective solutions were delivered.Conducted regular customer trainings, ensuring in-depth understanding of the product and efficient use of resources.-Managed a portfolio of customers, identifying upsell opportunities and ensuring continued satisfaction.-Developed internal processes to improve communication between departments.
Oct 2023 - Present
Senior Account Manager B2B And B2C
Nov 2004 - Mar 2023
4 education records
Pollyana Veras education
Executive Mba, Product Manager
Pós-Graduação Lato Sensu - Especialização, Product Manager
Data Analytics, Análise De Dados
Bacharelado, Economics
FAQ
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What company does Pollyana Veras work for?
Pollyana Veras works for Finanx.Con.
What is Pollyana Veras's role at Finanx.Con?
Pollyana Veras is listed as Customer Success Manager at Finanx.Con.
Where is Pollyana Veras based?
Pollyana Veras is based in Dublin, County Dublin, Ireland while working with Finanx.Con.
What companies has Pollyana Veras worked for?
Pollyana Veras has worked for Finanx.Con, Skerries Mills, and Santander Brasil.
How can I contact Pollyana Veras?
You can use AeroLeads to view verified contact signals for Pollyana Veras at Finanx.Con, including work email, phone, and LinkedIn data when available.
What schools did Pollyana Veras attend?
Pollyana Veras holds Executive Mba, Product Manager from Bbi - Business Behavior Institute.
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