“The qualities of a great man are “vision, integrity, courage, understanding, the power of articulation, and profundity of character.” - Dwight Eisenhower
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Recruitment ManagerArbcentrix Aug 2024 - Present -
Team LeadArbcentrix Aug 2023 - Aug 2024 -
Team LeadExcelsia Bpo Services Inc. Sep 2021 - Present1403 Picadilly Star Building 4Th Ave Corner 27Th Street Bonifacio Global City Taguig -
Team LeaderExcelsia Bpo Services Inc. Jul 2018 - PresentBonifacio Global City Taguig-Leads and motivates a team, typically delivering results through others.-Accountable with daily production of my team.-Documenting general reports daily. -
Acquisition Team LeadExcelsia Bpo Services Inc. Nov 2020 - PresentMy Wireless AT&T Acquisition Team Lead (November 2020 -Present) ● Vet candidates from different Applicant Tracking Systems (Jobvite, SmartReruiters, Paycor, Paycom)● Source candidates from different job boards (Indeed, LinkedIn, ZipRecruiter, Handshake, etc.)● Opening and closing of requisitions based on recruitment needs on market calls. ● Participate in market calls with different managers for their recruitment calls. ● Sending out of interview invites ● Calling candidates for phone screening. ● Do virtual interviews via zoom or Microsoft teams.● Send offer letters. ● Conduct training to the new hires. ● Perform evaluation and coaching. -
Business DevelopmentExcelsia Bpo Services Inc. Sep 2019 - PresentBonifacio Global City Taguig, Philippines• Prospect potential leads through networking, cold-calling, email marketing and social media and explain solutions offered. • Manage end-to-end process from lead qualification, responding to client queries, to solution definition, to proposal creation, to setting expectations on terms, to negotiation, to contracts, and finally, to handover to operations team. • Managing new pipeline of client inquiry in the assigned market/s. • Aiding in introductory meeting preparation by searching potential clients ahead of meetings. • Cleaning and filtering contact list, as well as uploading those contacts to our database and email flatform.• Database administration, including generating reports (familiarization with workforce process)• Provide suggestions to improve general BD process and operational efficiency. • Develop, build and maintain relationships with potential client and key executive level stakeholders. • Maintain quotas, targets and activity level as determined by immediate head and the CEO.• Document each client contact and maintain information in workforce.• Compliance with accreditations, membership or outsourced company policies. • Responsible for all the tasks assigned or may be assigned by the immediate head and the CEO. -
Probationary Team LeaderExcelsia Bpo Services Inc. Jan 2018 - Jul 2018Bonifacio Global City Taguig -
Sales RepresentativeExcelsia Bpo Services Inc. Jul 2015 - Jan 2018Bonifacio Global City Taguig, PhilippinesAccount Handled: Top4 (SEO Company)Duties and Responsibilities: -Responsible for making outbound calls and for closing the deal from the first pitch up to the final process of verification.-Responsible for proper call handling procedures.-Responsible for achieving desired KPIs provided by the clients and by the managementAccount Handled: Reverse Verify (Phone Look Up Search)Duties and Responsibilities: -Responsible for answering inbound calls/outbound calls through auto dialler-Opens customer accounts by recording account information-Maintains customer records by updating account information-Responsible in cancelling subscriptions and close accounts Account Handled: Accountio (Phone Appointment Setting)Duties and Responsibilities: -Responsible for making outbound calls for businesses-Responsible in setting a phone appointment with business owners-Maintains customer records by updating account information-Responsible for achieving desired KPIs provided by the clients and by the management-Responsible for proper call handling procedures
Apolinario L. Muñoz Jr Skills
Apolinario L. Muñoz Jr Education Details
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Doane Baptist Bible Institute
Frequently Asked Questions about Apolinario L. Muñoz Jr
What company does Apolinario L. Muñoz Jr work for?
Apolinario L. Muñoz Jr works for Arbcentrix
What is Apolinario L. Muñoz Jr's role at the current company?
Apolinario L. Muñoz Jr's current role is Team Leader at Arbcentrix Corp..
What schools did Apolinario L. Muñoz Jr attend?
Apolinario L. Muñoz Jr attended Doane Baptist Bible Institute.
What skills is Apolinario L. Muñoz Jr known for?
Apolinario L. Muñoz Jr has skills like Management, Customer Service, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Microsoft Powerpoint, Public Speaking, Research, Social Media, Team Leadership, Time Management.
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