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Brandon Polson Email & Phone Number
Founder and O2C AI Strategist
at
The O2C Edge
1 work email found
@i3broadband.com
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✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Founder and O2C AI Strategist
Location
Peoria Metropolitan Area, United States
Who is Brandon Polson? Overview
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Quick answer
Brandon Polson is listed as Founder and O2C AI Strategist at The O2C Edge, based in Peoria Metropolitan Area, United States. AeroLeads shows a work email signal at i3broadband.com and a matched LinkedIn profile for Brandon Polson.
Brandon Polson previously worked as Senior Manager, Order to Cash - Order Management and Renewals at Insightsoftware and Senior Manager, Renewals & Order Management at Insightsoftware. Brandon Polson holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Western Governors University.
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Email format at The O2C Edge
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{first}.{last}@i3broadband.com
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Profile bio
About Brandon Polson
Innovative and proven leader in Order Management and Billing Operations with start-up and rapid-growth companies. In my current role, I lead 6 Billing Administrators (multi-national) through the forecasting, quoting, and ordering of $800M annually. Completed a process audit within the first 120 days and saved the business over 300k in staffing from process and system improvements. Experience in leading a Matrix business unit team that successfully integrated 6 acquisitions in the last year.Before joining insightsoftware, I spent almost 7 years working at i3 Broadband as their Billing Operations Supervisor and leading 8 specialists. During my tenure, I was responsible for creating a billing system capable of handling acquisition integrations and the upcoming rapid growth, managing billing operations, and ensuring that our customers received accurate and timely invoices.Skilled in Customer Service, Sales, Microsoft Word, Microsoft Office, and Social Media. Focused on process development and improvement and developing future leaders through mentoring direct reports. I use my problem-solving skills to find creative ways to solve complex issues. Experienced with sales, account receivables, and customer support across multiple channels.I am dedicated to meeting customers where they are. We are in a time of great change and businesses must change with the customers. Email, Chat, AI, SMS messaging, and live support are needed in today’s times. We cannot forget the employee's experience. An employee’s positive work experience creates a dramatic and positive response to their interactions with customers.
Listed skills include Microsoft Office, Customer Service, Leadership, Microsoft Word, and 2 others.
Current workplace
Brandon Polson's current company
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The O2C Edge
Website
AeroLeads page
7 roles
Brandon Polson work experience
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Senior Manager, Order To Cash - Order Management And Renewals
Senior Manager, Renewals & Order Management
Senior Manager, Order To Cash
Enterprising Senior Manager, Order to Cash, with a proven track record in the financial software SaaS industry. Spearheading global operations for a leading provider of financial software solutions to CFO offices worldwide. Expertly managing a diverse team of 16 professionals, overseeing the entire Renewals and Quote to Cash process across multiple legal entities and 12 different currencies.Key areas of expertise include:• Global Team Leadership• Process Optimization and Automation• Cross-Functional Collaboration• Financial Operations Management• SaaS Billing and RenewalsRecognized for driving operational excellence through innovative solutions, including the development of a streamlined Renewals dashboard and implementation of Salesforce automation for quote generation. Successfully led cross-training initiatives, enhancing team versatility and operational efficiency.Demonstrated commitment to company culture as co-chair of a DEIB employee resource group. Recipient of the Core Value Award for Winning Attitude (January 2024), reflecting dedication to fostering a positive and high-performing work environment.Consistently delivering results through strategic thinking and hands-on leadership, with a focus on optimizing processes, reducing manual interventions, and improving overall departmental efficiency.
Mar 2024 - Oct 2024
Manager - Renewals & Special Billing
**Core Value Award Winner - Winning Attitude - January 2024**Transformative leader in Renewals Management with a track record of driving operational excellence and efficiency in over 20 products with Salesforce CRM/CPQ. Key achievements include:* Cross-Training Expertise: Successfully cross-trained all team members across various departmental areas.* Renewals Dashboard: Developed a streamlined Renewals dashboard, reducing distractions and enhancing daily task management.* Automated Quote Process: Implemented Salesforce automation for individual quote generation, eliminating manual interventions and benefiting multiple departments.* Mass Action Optimization: Devised and executed a mass action strategy, significantly reducing time for mass action jobs and improving overall efficiency.* Fulfillment Automation: Automated fulfillment cases for product lines, streamlining processes and ensuring efficient management of product-related tasks.
Sep 2022 - Mar 2024
Billing Manager
Proven expertise in M&A and navigating rapid growth. Revamped invoices to align with legal requirements and enhanced readability for customers. Spearheaded the transformation of the billing department amid the establishment of specialized units. Pioneered the development of a comprehensive knowledge base and implemented an AI chatbot, benefiting both customers and support staff.
Mar 2021 - Sep 2022
Customer Relations Supervisor
Successfully navigated the challenges presented by COVID-19 as an essential worker while managing a diverse portfolio of departments, including Sales, Deal Desk, Provisioning, Billing, and Customer Support. Spearheaded the transformation of roles and established new departments for Sales, Billing, and Support, maintaining exceptional departmental statistics throughout the process. Ensured seamless coordination and efficiency across the organization during this transformative period.
Mar 2016 - Mar 2021
2 education records
Brandon Polson education
Bachelor Of Business Administration - Bba, Business Administration And Management, General
Certificate, Emergency Medical Technology/Technician (Emt Paramedic)
FAQ
Frequently asked questions about Brandon Polson
Quick answers generated from the profile data available on this page.
What company does Brandon Polson work for?
Brandon Polson works for The O2C Edge.
What is Brandon Polson's role at The O2C Edge?
Brandon Polson is listed as Founder and O2C AI Strategist at The O2C Edge.
What is Brandon Polson's email address?
AeroLeads has found 1 work email signal at @i3broadband.com for Brandon Polson at The O2C Edge.
Where is Brandon Polson based?
Brandon Polson is based in Peoria Metropolitan Area, United States while working with The O2C Edge.
What companies has Brandon Polson worked for?
Brandon Polson has worked for The O2C Edge, Insightsoftware, and I3 Broadband.
How can I contact Brandon Polson?
You can use AeroLeads to view verified contact signals for Brandon Polson at The O2C Edge, including work email, phone, and LinkedIn data when available.
What schools did Brandon Polson attend?
Brandon Polson holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Western Governors University.
What skills is Brandon Polson known for?
Brandon Polson is listed with skills including Microsoft Office, Customer Service, Leadership, Microsoft Word, Sales, and Social Media.
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