Responsibilities:-To assist in the daily operations work and ensure operations run smoothly. -To supervise, train subordinates and ensure work performance is maintained. -To monitor the stock level and replenish stock promptly and ensure adequate merchandise display. -Regularly check with suppliers on market demand and also on new titles and promotions. -To handle administrative functions of the department as and when required, prepare monthly sales report and update weekly purchasing record to Outlet Head. -To achieve sales budget of the department, plan and prepare for annual stock take. Participation/Involvement Year 2015:-Yearly Sales Clearance Fair in the month of April 2015 at Midlands Park Penang for the duration of two weeks as person in charge for Chinese Department.-Participation in KLCC BookFest Malaysia July 2015 from 11th July 2015 until 19th July 2015 at KLCC Convention Center. Taking charge of a team members responsible in setting up and stock merchandising for Chinese Literature (文学) and also Social Science (社会科学) department.

Responsibilities:- To assist in entering student exam registration into the exam system by referring to the exam registration form.- Preparation and setting up the exam time-table and arrangement of exam venue for examination.- Assisting in photocopying and packing all the exam papers and preparation of stationeries (e.g. exam answer booklets, graph papers, marker pen etc) for exam usage.- To assist in moderation & amending the exam paper format and alignment before printing them out for exam.- Process all the exam postponement form before key in the exam marks. - To assist in processing student result within the time given (key in the exam and coursework marks into the system)- Preparing exam report (Overall Result Report & Performance Report) for Exam Board Meeting after examination finish and also record down the exam board meeting minutes.- Assisting in exam invigilation when necessary.- Help maintain Exam Department notice board up to date,- Maintain and upkeep exam records and also ensure a proper filling system of all the records and as according to ISO 9001 procedures and standards.

Responsibilities:- Data entry for all sales order (newly customer and existing) and to ensure all customer details is complete and up to date.- Processing payment for the sales order (rental, outright and fully purchased) and also others payment such as service membership payment, newly join health planner business kit payment etc.- Preparing daily sales report to be sent to HQ for verifying and processing.- Processing before and after service report in order to make sure every customer got excellence service of maintenance of our products and to keep track of the filter change quantity.- Compiling customer feedback report in order to understand more about customer satisfaction and dissatisfaction and keep on improving in term of service and keep them happy and satisfied using Coway products.- To keep track and records of all types of forms (e.g. auto debit forms, bank draft, sales order form etc.), brochures and accessories order to ensure all forms is at safety level and enough to supports the sales department for 2 months usage.

Responsibilities: - Purchaser of books (include journals, magazines, teaching materials & software and also do online purchase) for lecturer and library.- Handling of purchase order & follow up with vendor.- Search for the best price and sourcing quotation and availability of the books required.- To assist in the library stock inventory when required.- Work closely with finance dept as I need to prepare the necessary document for budgeting and payment to suppliers.Transfer to Kitchen as Purchasing Assistant after 6 months- Purchasing groceries & fresh items for H&T department (Culinary Arts Program)- Packing all these items and prepare for the uses of classes and chefs.- Monitoring the cost of events (tea-breaks, buffet, competitions)- Monitoring and controlling the stock to prevent overstock, expired, damage and wastage.- Conduct monthly stock take on all items to keep track of the quantity, balance, expired and damage items.- Maintaining the market list and update every 6 months to keep track of the pricing from suppliers and market in order to control the costing of each class.- To keep track of all utensils, crockeries, cutleries and plates to ensure that it is enough for each operation usage and replacement of the broken and missing items. Stock check for these items is performing half year once (during semester break).