Pharmacy Manager
CurrentPerforming all or some of the following duties in both roles with varying levels of responsibility:• Overseeing daily operations with meticulous attention to detail while delivering pharmacist initiated medicinal care• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, processes and controls• Inventory control and ordering• Delivering a high standard of sales, administrative, marketing and financial support• Customer service and liaison, building strong working relationships and effective communication channels with local physicians and other key stakeholders, resolving complaints and enquiries• Counseling patients to ensure the safe and effective use of prescription and over-the-counter medicines• Promoting public health and providing health education, including on Covid prevention and other infectious diseases• Data entry and database management, maintaining meticulous records• Reading and interpreting technical documentation• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements• Managing sales assistants effectively, to ensure customer growth, brand awareness and operational excellence
