A lover of new technologies, strategy and management, I enjoy leading teams in the IT environment and Support Customer Services where I implement operational best practices & procedures for look up of excellence and team development to achieved goals. LEAD BY EXAMPLE.I have a transversal profile that I leverage for the benefit of the business, translating needs into functional analysis for IT teams, speaking the same language as engineers and developers between the customers negotiation and the company. I have achieved a great experience to training and design, and certified specialization that has allowed me to continue to grow and specialize many fields.Oracle PL-SQL, Android Developer, Python, Java, Php, DNS, Apache, Tomcat, Nginx, Virtualization, cybersecurity... I also take my team to the next level by analysing key KPIs for optimal customer satisfaction and quality.Management of transversal projects from IT infrastructure projects to implementation of complete hosting solutions and 360º vision for a complete corporate integration.Proactive and analytical person to extract maximum value for the benefit of the business and the team.Studying patterns and disassociating data to find new targets.