Software development team leadership, concept exploration, design and development, team building, converting product vision into full scale production system, IT governance, R&DAnalyzing and developing methods of adapting Semantic AI concepts for use with LLMEngineering consulting to develop and support Semantic AI solutions

Sangoma simplifies communications by providing businesses with the industry’s most comprehensive suite of cloud-native Communications solutions, which work together seamlessly to streamline business processes.Delivered new product revenue streams within 6 months of acquisition by integrating numerous Sangoma technologies and products into the Community UCaaS platform including video conferencing (Meet), Sangoma desktop voip P-phones, and Sangoma IAM in record timeProvided customers with new seamless SMS Text capability fully integrated into the Conversation Stream in my HUD (Community) and the Community UCaaS platform Launched departmental contact center Electron application built into the UCaaS platform Developed, deployed, and operationally tested (with customer base) Community UCaaS data center failover capability (successful failover of 30K users in 3 minutes)Successfully integrated Dev and QA members from another Sangoma product line into the team

NetFortris is a UCaaS, VoIP, and Secure Communications company with over 320,000 end users generating $65+ million in annual revenue Provided the company with entry to wholly new lucrative overseas markets by ensuring the platform was suitably architected for white labeling for service providers Slashed 3rd party software license costs by architecting and building new SaaS platform with 100% open-source technologiesCut technical support costs by providing a tightly integrated set of observability tools and platform control tools for support staffSignificantly improved customer retention and satisfaction while reducing operating costs through a fully automated, push-button, migration process for taking legacy customers to new scalable UCaaS platform including seamless migration of billing processes and mapping and assignment of entitlements and licensesSlashed flagship product SaaS platform operating costs by 50% by delivering UCaaS platform architected with true multi-tenancy and efficient horizontal scaling of both micro services and nodes Ensured adoption of new platform by establishing and maintaining close contact with key customers while taking advantage of their expertise to continuously enhance and improve platform features and performance Improved technical support reliability while reducing onboarding time for new Support Staff with integrated hands-on training, evaluation, and certification program developed and operated wholly in-houseAccelerated new UCaaS platform delivery by restructuring engineering department into legacy and greenfield teams with built-in cross-training and rotation approach that infused legacy product enhancements

Multi-national software company delivering SaaS and premises-based telecommunications and unified messaging solutions to SMB market.Reduced customer churn by 50% through infrastructure and software performance improvementsEliminated underbilling and order errors with consolidated order-to-cash functionality for all product lines by developing and deploying custom OSS/BSS SaaS platformSlashed over $5 million annually from technology operations budget by introducing automated provisioning of multiple carriers and migrating customers to new vendorsDeveloped 6 new products and significantly upgraded an existing product for re-launchManaged and directed multi-national software engineering team (USA, Australia, Philippines, Russia)Delivered major software release for reseller market on time and within 1 month of job startIncreased release cadence and improved software quality by streamlining software development process and re-structuring development and quality assurance teamsStabilized flagship product increasing uptime and performance by a factor of ten by making key improvements to existing SaaS software core and removing technical debtSaved over $2 million in operating costs by repatriating flagship product developmentDelivered cost savings and improved software reliability by restructuring multi-national development teamDeveloped plan to deliver next generation product platform integrating 100% stateless micro services-based systems for near limitless scalabilityDirectly contributed to favorable outcomes in multiple patent infringement suits by providing litigation support including depositions, research and preparation of proposed claim construction, and responses to non-infringement interrogatoriesRecruited exceptional talent. Built and managed team growth- Dev, QA, Architecture, and DevOps from 10 members to 40, Infrastructure team from 2 members to 10, and IT team from 1 to 12. Team size max of 60+ members

System engineering and software development team leadership, concept design and creation, team building, converting product vision into full scale production system.Contributed two patents, as co-inventor, to the intellectual property (IP) portfolio of client company Conceived and delivered software-based mobile tracking product line prototype exploiting non-location based telecommunications data for mass mobile tracking for client companyCreated autonomous, self-healing mobile wireless network concepts

Start-up survivable, SaaS-based, cloud-native computing service provider of business continuity and disaster recovery telecommunications. Customers included Merrill Lynch, Barclays Bank, US Treasury.Recruited and led the TeleContinuity software development team which delivered the most efficient and best value SaaS-based Telecommunications disaster recovery product line on the marketFully responsible for obtaining a $1.78 MM grant from the National Institutes of Standards and Technology which resulted in the on time and within budget delivery of a nation-wide network providing corporate and government customers with SaaS based emergency telecommunicationsInstrumental in raising over $10 MM of early-stage financing.Directly responsible for increasing revenue by as much as 30% by obtaining several sole source contracts from the US Department of Treasury and Intelligence AgenciesRaised over $500,000 in grants from Montgomery County and the State of MarylandAwarded patent for Tele Continuity survivable telecommunications technologyRecruited 12 member team from scratch to develop and release Version 1.0 on time and within budget.

Senior researcher responsible for business development and project management. Conducted numerous system engineering studies, for various clients, which included requirements definition, conceptual designs, architecture definition, trade-off analyses (technical and cost) and prototype development. Focused on systems development utilizing wide range of technologies including GPS, LPI communications, data links, radar and multi-lateration tracking.

Nuclear Submarine Officer