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Natalia Ponomareva Email & Phone Number
Senior Tech Support and Customer Success Operations
at
Kahoot!
1 work email found
@alayagood.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Tech Support and Customer Success Operations
Location
Barcelona, Catalonia, Spain
Company size
Who is Natalia Ponomareva? Overview
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Quick answer
Natalia Ponomareva is listed as Senior Tech Support and Customer Success Operations at Kahoot!, a with 515 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a work email signal at alayagood.com and a matched LinkedIn profile for Natalia Ponomareva.
Natalia Ponomareva previously worked as Technical Support at Kahoot! and Technical Support Specialist at Benevity. Natalia Ponomareva holds Master'S Degree, International Business from Eae Business School.
Company email context
Email format at Kahoot!
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{first}.{last}@alayagood.com
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AeroLeads found 1 current-domain work email signal for Natalia Ponomareva. Compare company email patterns before reaching out.
Profile bio
About Natalia Ponomareva
I have over three years of experience in building and strengthening Support departments, with a proven track record at both Benevity and Kahoot. At Benevity, I served as the first point of contact for enterprise-level clients, providing technical assistance and ensuring seamless integration of the company’s software for over 80 clients. I played a pivotal role in streamlining support processes, developing a knowledge base in Zendesk, and collaborating closely with Product and Engineering teams to implement a new bug reporting and prioritization strategy. My approach is hands-on, focusing on fostering collaboration, driving projects to completion, and offering proactive insights to enhance client outcomes. I have also led the hiring, training, and mentoring of support team members, ensuring that team goals and deadlines are consistently met. Currently, at Kahoot, I continue to excel in dynamic environments, working cross-functionally to deliver exceptional support and contribute to product development.
Listed skills include Outdoor Advertising, Microsoft Office, Presentation Skills, Microsoft Word, and 12 others.
Current workplace
Natalia Ponomareva's current company
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Kahoot!
7 roles
Natalia Ponomareva work experience
A career timeline built from the work history available for this profile.
Technical Support
Current
May 2024 - Present
Technical Support Specialist
Benevity, a certified B Corporation, is the leader in global corporate purpose software, providing the only integrated suite of community investment and employee, customer and nonprofit engagement solutions. Recognized as one of Fortune’s Impact 20, Benevity offers cloud solutions that power purpose for many iconic brands in ways that better attract, retain and engage today’s diverse workforce, embed social action into their customer experiences and positively impact their communities. With software that is available in 22 languages, Benevity has processed more than $10 billion in donations and 46 million hours of volunteering time to support 326,000 nonprofits worldwide. The company’s solutions have also facilitated 770,000 positive actions and awarded 1.2 million grants worth $12 billion. For more information, visit benevity.com.
Jan 2022 - May 2024
Customer Success
Today, companies recognise the role that they must play to build a more resilient economy and society. With more meaning, more purpose. We’ve witnessed the merging of Corporate Social Responsibility and Employee Engagement - a rise in purpose AND technology.Working at Alaya by Benevity, the Employee Purpose platform that empowers companies to build a purpose-driven culture and engage employees to make an impact, one act at a time. We enable experiences that bring out the human side of work, so that companies and their employees can do good and measure their actions every day. By volunteering, giving, or taking simple actions such as biking to work, saving energy, or committing to a healthier lifestyle, your employees are able to participate in your organisation’s efforts to activate your purpose.
Jun 2021 - Dec 2021
Junior Media Planner
- planned advertising campaigns and prepared strategies- engaged in analysis of marketing performance (KPIs) in media channels - digital, TV and other offline media;- communicated with clients such as S7 airlines, DODO pizza and Santa Bremor- extracted media data from various specialized software products- optimized clients’ media mix and media spend efficiency
Oct 2019 - Feb 2020
Internship Project
• Preparation of reference and analytical materials, newsletters• Preparation of agendas for industry round tables and business dialogues• Correspondence in English on establishing cooperation with organizations and departments
Aug 2019 - Sep 2019
Internship Project
Russian Trade And Economic Development Council
• Conducted research in prospective markets, partners and investors; • Corresponded with the project suppliers and vendors; • Prepared invitations and official requests; • Refined corporate legal documents and templates; • Was involved in written and oral translation; • Worked with the corporate database of contacts.
Nov 2018 - Dec 2018
3 education records
Natalia Ponomareva education
Master'S Degree, International Business
Bachelor Of Science - Bs, International Relations
Bachelor'S Degree, International Relations
FAQ
Frequently asked questions about Natalia Ponomareva
Quick answers generated from the profile data available on this page.
What company does Natalia Ponomareva work for?
Natalia Ponomareva works for Kahoot!.
What is Natalia Ponomareva's role at Kahoot!?
Natalia Ponomareva is listed as Senior Tech Support and Customer Success Operations at Kahoot!.
What is Natalia Ponomareva's email address?
AeroLeads has found 1 work email signal at @alayagood.com for Natalia Ponomareva at Kahoot!.
Where is Natalia Ponomareva based?
Natalia Ponomareva is based in Barcelona, Catalonia, Spain while working with Kahoot!.
What companies has Natalia Ponomareva worked for?
Natalia Ponomareva has worked for Kahoot!, Benevity, People & Screens, All-Russia Business Association "Delovaya Rossiya" (Business Russia), and Russian Trade And Economic Development Council.
How can I contact Natalia Ponomareva?
You can use AeroLeads to view verified contact signals for Natalia Ponomareva at Kahoot!, including work email, phone, and LinkedIn data when available.
What schools did Natalia Ponomareva attend?
Natalia Ponomareva holds Master'S Degree, International Business from Eae Business School.
What skills is Natalia Ponomareva known for?
Natalia Ponomareva is listed with skills including Outdoor Advertising, Microsoft Office, Presentation Skills, Microsoft Word, Media Buying, Powerpoint, Client Presentation, and Microsoft Excel.
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