Pierluigi Ponticello

Pierluigi Ponticello Email and Phone Number

Head Of Support | FinTech | Online Payment Solutions @ Fondy
žilinský, slovakia
Pierluigi Ponticello's Location
City Of London, England, United Kingdom, United Kingdom
Pierluigi Ponticello's Contact Details

Pierluigi Ponticello work email

Pierluigi Ponticello personal email

About Pierluigi Ponticello

Experienced operations and support specialist with over 15 years in the Fintech and Financial Services sectors. Proven expertise in leading customer support teams, optimising operations, and driving service excellence. Skilled in payment processing, technical integrations, and data-driven performance management. Multilingual and adept at working in global, fast-paced environments, I bring a strong focus on efficiency and customer satisfaction.

Pierluigi Ponticello's Current Company Details
Fondy

Fondy

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Head Of Support | FinTech | Online Payment Solutions
žilinský, slovakia
Website:
fondy.eu
Employees:
72
Pierluigi Ponticello Work Experience Details
  • Fondy
    Head Of Support
    Fondy Sep 2019 - Present
    London, United Kingdom
    - Leading a team of support specialists in managing customer inquiries and technical issues for a payment gateway platform.- Training and mentoring team members, ensuring efficient triage and resolution of support tickets.- Overseeing merchant onboarding and platform integration processes, ensuring compliance with SLAs.- Provided financial reporting and analysis to assist merchants with account management.
    View
  • Moneygram International
    Sales And Account Manager
    Moneygram International May 2016 - Aug 2019
    London, United Kingdom
    View
  • Mundio Mobile
    Business Development Manager
    Mundio Mobile Jan 2016 - May 2016
    London, United Kingdom
    View
  • Italians Card Ltd
    Project Manager
    Italians Card Ltd Aug 2015 - Dec 2015
    London, United Kingdom
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  • International Prepay Solution Ag
    Business Development Manager
    International Prepay Solution Ag Jun 2009 - May 2015
    Ratingen, North Rhine-Westphalia, Germany
  • Western Union
    Business Development Manager
    Western Union Jul 2005 - Dec 2008
    Rome Area, Italy
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  • Money Express, Moneygram International Agent
    Business Development Manager
    Money Express, Moneygram International Agent Feb 2002 - May 2005
    Rome Area, Italy
    View
  • Tiscali
    Sales Account
    Tiscali Feb 1999 - Jan 2002
    Rome Area, Italy
    View

Pierluigi Ponticello Skills

Business Development Telecommunications Team Management Management Crm New Business Development Product Development Sales Management Product Marketing Online Marketing Start Ups Account Management Marketing Strategy Customer Relations Key Account Management Advertising Negotiation Retail Customer Service Sales Marketing Strategy Microsoft Office Graphic Design Event Management Problem Solving Teamwork Mobile Devices Distribution Leadership Product Management B2b Photoshop Photography Project Management Business Planning Business Strategy Illustrator Real Estate Media Relations Journalism Quarkxpress Mac Os X Writing

Frequently Asked Questions about Pierluigi Ponticello

What company does Pierluigi Ponticello work for?

Pierluigi Ponticello works for Fondy

What is Pierluigi Ponticello's role at the current company?

Pierluigi Ponticello's current role is Head Of Support | FinTech | Online Payment Solutions.

What is Pierluigi Ponticello's email address?

Pierluigi Ponticello's email address is p.****@****ail.com

What are some of Pierluigi Ponticello's interests?

Pierluigi Ponticello has interest in Guitar, Children, Basketball, Photography, Community Service And Volunteering.

What skills is Pierluigi Ponticello known for?

Pierluigi Ponticello has skills like Business Development, Telecommunications, Team Management, Management, Crm, New Business Development, Product Development, Sales Management, Product Marketing, Online Marketing, Start Ups, Account Management.

Who are Pierluigi Ponticello's colleagues?

Pierluigi Ponticello's colleagues are Мария Плешакова, Луїза Тіщенко, Dalibor Tetřev, Daniel Philippe Vianna, Sergey Matvienko, Nasreen Haidari, Oleksandra Tarasova.

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