Pony Tang Email & Phone Number

Vancouver, British Columbia, Canada

• Practicing professional judgment and initiative while working within Compass Group’s Mission, Vision and Strategic Directions
• Being a liaison with nursing team, patients, and dietitians in the provision of quality nutritional care
• Proficiently using dietary software programs, such as CBORD and RS Choice, to manage patient profiles
• Using Dining on Call, an innovative approach to on-demand meal delivery to patients at BC Children’s and Women’s Hospital, while checking diet acceptance and suitability
• Co-coordinating food production, meal preparation and ensuring all staff maintains the standards for quality and service at all times
• Establishing therapeutic menus based on individual care plans and modify them to ensure adequate choice to meet patient needs

West Vancouver, BC

• Being a health and safety management representative in JHSC, inspecting workplace and hosting safety committee meetings with staff representatives
• Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including HACCP, WHMIS, and WCB regulations
• comply with the Company Audit procedures and schedule
• Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all aspects of the Food, Housekeeping, Laundry and Maintenance services
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
• Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline

Vancouver, Canada Area

• Managing food services for senior residents in an extended care setting
• Monitoring staff to ensure proper procedures are followed per company quality standards
• Ensuring day-to-day operation runs smoothly and patient quality is not compromised
• Being a health and safety management representative in JHSC, inspecting workplace and hosting safety committee meetings with staff representatives
• Collaborating with facility leaders to implement projects to ameliorate current practices
• Initiating projects and following through, giving clear directions

Vancouver General Hospita

• Assuring quality in all items by checking consistency and taste
• Conducting tray accuracy audits daily to enhance patient safety
• Developing a new job routine for a pilot position liaising between dietitians and diet office
• Managing the monthly company communication board sharing patient feedback and events
• Hosting the annual employee forum successfully with staff participation and recognition
• Resolving patient complaints effectively before escalating to other departments

Vancouver, Canada Area

• Dedicated to deliver the Starbucks Coffee Experience to each customer
• Dealt with challenging customers diligently to enhance company values
• Trained new employees according to company procedures to ensure proper knowledge
• Supported Store Manager in the hiring process to add to the growing team
• Updated team members of new beverage recipes during seasonal events

• Performed banking tasks as per customer request with high efficacy and efficiency
• Demonstrated knowledge capabilities through providing professional advices
• Handled sensitive and private information professionally
• Motivated to provide exceptional customer experience to visitor of various ethnicity
• Supported and participated in community events of local charities
• Excelled in meeting quarterly suggested selling goals for the branch’s financial success

Bachelor Of Science (B.Sc.), Nutritional Sciences

Certificate In Occupational Health And Safety

Diploma In Nutrition And Food Service Management