•Outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third party service provider.•Successfully identifying, managing and controlling business process.•Supplying chain management with effective use of supply chain partners and Business Process Outsourcing.•Studies the contract documents and applicable standards prior to execution of jobs.•Set the daily production schedule of the units.•Identifying the training needs for operational personnel, then provide or arrange for the necessary training.•Prepare operating instructions, forwards them up the chain of authority and monitor implementation.•Suggests measures to improve safety, reliability, quality and lessen environmental impacts.•Processing of account payable documents in image capturing devices.•Preparing and updating of process notes on periodical basis.•Ability to meet a set of defined account agent productivity measurements.•Possess strong customer service skills with ability to balance, return or oral communication and customer satisfaction.•Assign targets for accomplishments and ensure targets are met on daily basis for all project groups.•Submits daily reports, inspection requests, estimates and all applicable monitoring reports on regular basis or as required.•Carrying out all new possibilities and improvement activities.•Attending regular meeting with client and consultant to provide update on program according the new possibilities and needs.•Pre-resolve any unexpected technical difficulties and other problems in the program that may arise.•To collaborate with cost control and planning department in preparing the daily progress reports.

• Review patient bills for accuracy and completeness and obtain any missing information.• Knowledge of insurance guidelines especially Medicare and State Medicaid.• Follow up on unpaid claims within standard billing cycle time frame.• Check each insurance payment is for accuracy and compliance with contract discount.• Call insurance companies regarding any discrepancy in payments if necessary.• Identify and bill secondary or tertiary insurances.• Obeying the rules and policies.• Mock calls training done for the ease of communicating with the concerned authority.• Thorough knowledge in medical terminology.