 Proactively monitoring web services, host, server and infrastructure using various tools. Monitoring of hosts, servers websites and email using Pingdom as monitoring tool. Provided Administration support to project globally which included providing access to all internal application of the project, content management for various project related sites of different countries. Provided Operational support for queries related to content, database and UI/UX of Drupal websites. De-bugged codes of various live sites. Performed transactional checks on website elements. Managed and configuring alerts, triggers and warnings. Tools & Application used: Jira (administrator), Drupal & SMC (flourish websites), Pingdom, Jenkins, Bit bucket.

Worked as freelance content writer with Getbeyondlimits.

Worked as a technical support executive.Experienced in handling inbound/outbound calls and providing resolutions through remote connection.