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Pooja Bailey Email & Phone Number

Senior Customer Success Manager at Zappi
Location: Greater Boston, United States 13 work roles 5 schools
1 work email found @ritzcarlton.com 3 phones found area 617, 248, and 497 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email p****@ritzcarlton.com
Direct phone (617) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Senior Customer Success Manager
Location
Greater Boston, United States
Company size

Who is Pooja Bailey? Overview

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Quick answer

Pooja Bailey is listed as Senior Customer Success Manager at Zappi, a with 310 employees, based in Greater Boston, United States. AeroLeads shows a work email signal at ritzcarlton.com, phone signal with area code 617, 248, 497, and a matched LinkedIn profile for Pooja Bailey.

Pooja Bailey previously worked as Customer Success Manager at Zappi and Customer Success Associate at Zappi. Pooja Bailey holds Master Of Science - Hospitality Business Management, Hospitality Administration/Management from University Of Delaware.

Company email context

Email format at Zappi

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{first}.{last}@ritzcarlton.com
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AeroLeads found 1 current-domain work email signal for Pooja Bailey. Compare company email patterns before reaching out.

Profile bio

About Pooja Bailey

As a Customer Success Manager at Zappi in Boston, I bring a dynamic mix of hospitality, academia, and consumer market research to the table. From spearheading programs at the Embassy of India Student Hub to negotiating group sales at Marriott for 26 hotels in the Northeast, my journey spans luxury hospitality with The Ritz-Carlton and Taj Hotels from India to the US. A proactive problem-solver, I craft impactful experiences with a passion for cross-cultural interactions and brand building. At Zappi, my role revolves around empowering Insights and Marketing professionals to extract maximum value from our AI-driven ad and innovation testing platform! #smartdata 🚀I'm a passionate advocate for creating delighted customers, staying curious and am continually expanding my track record to speak to it. Outside the professional realm, catch me traveling, hiking, trying different cuisines/speakeasies and collecting stories—especially those involving food or four-legged fur-balls! 🌟

Listed skills include Pre Opening, Food And Beverage, Hospitality Industry, Hotel Management, and 20 others.

Current workplace

Pooja Bailey's current company

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Zappi
Zappi
Senior Customer Success Manager
Boston, MA, US
Website
Employees
310
AeroLeads page
13 roles

Pooja Bailey work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Boston, Ma, Us

Customer Success Manager

Current

Boston, Massachusetts, United States

Jul 2023 - Present

Customer Success Associate

Boston, Massachusetts, United States

Feb 2022 - Jun 2023

Program Developer & Facilitator, Fempowered Films | Wlp | 2020-21

Embassy Of India Student Hub

Washington Dc

The India Student Hub falls under the umbrella of the Embassy of India, Washington DC, and enables volunteers to participate in India's development.•Developed a 10-week Women’s Leadership Program (WLP) for young women in India and US to build capacity through activity-based projects; led program design, curriculum development, delivery, and impact assessment through its 2 iterations.•Led 2 sessions a week focused on developing emotional intelligence, increasing self-awareness, understanding leadership styles, managing conflicts, and developing project proposals.•Hosted and co-led the programming and communications for the 2nd annual virtual Fempowered Films Festival 2021 themed Indian Women in Sports. Featured over 120+ grassroots stories of athletes, partnered with over 25+ sports for development organizations, and fostered cross-cultural dialogues between young athletes in India and the US. Strategized the digital communication and outreach program for the project – designed and assisted with social media engagement and creative content. •Assisted with the peer support line project that helped answer travel, housing, and financial queries of Indian students stranded in the US during the travel ban caused by the COVID 19 pandemic.•Supported the research on C-PTSD training and treatment analysis in the United States and India.

Jul 2020 - May 2021

Regional Sales Manager

Medford, Massachusetts

•Responsible for contracting/negotiations of Catering events and Group Room blocks within predefined parameters (Local catering 0-150 and/or combined rooms only 10-99).•Represented and proactively sourced hotel venues to sell hotels located in Downtown Boston, Greater Boston (North and South Shore), Connecticut, Newport (Rhode Island) – Key Hotels: Renaissance Boston, Marriott Copley, Marriott Long Wharf, Marriott Cambridge, Westin Copley, Sheraton Boston, Courtyard Downtown, Marriott Quincy, Marriott Peabody, etc. •Managed segment group sales for a total of 26 hotels under a shared service set up in the Boston/New England market, including 9 downtown locations and 11 different brands.

Sep 2019 - Aug 2020

Corporate Graduate Intern

Bethesda, Md

•Worked with the Brand, Marketing, Sales, and Consumer Services (BMSC) team for Loyalty Operations. •Aided the Loyalty Partnerships team through a research project on the competitive landscape analysis for the newly launched Marriott Bonvoy Program.

Jun 2019 - Aug 2019

Restaurant Manager

Mumbai Area, India

Sea Lounge- Restaurant ManagerThe Taj Mahal Palace & Towers

Apr 2011 - Oct 2012

Management Trainee

New Delhi Area, India

Part of the Taj Management Training Programme (TMTP); Understudy at The Taj Mahal Hotel & The Taj Palace Hotel; New Delhi. The first 11 months included On-the-Job Training (OJT) and Profit Center Management. The final 6 months included shadowing a Restaurant Manager (Souk, The Taj Mahal Palace, Mumbai) and working on a project case study (Karavalli, Vivanta Bengaluru).Specialized in Guest Service Management (Food & Beverage and Front Office Operations)Core Modules: Food and beverage management, Food costing and control, Food production operations, Accommodation operations, Front of house management, Housekeeping operations. Other modules included: Financial management, Human resource management, Sales and marketing management, and Planning maintenance and engineering.

Dec 2009 - Apr 2011

Research Assistant Internship

Food Lovers, India

Bangalore, India

Worked with the research and development team to collate information for the release of The Food Lovers Guide 2010

Jun 2009 - Dec 2009
5 education records

Pooja Bailey education

Master Of Science - Hospitality Business Management, Hospitality Administration/Management

CGPA: 4.0/4.0 Customer Experience Management, Revenue Management, Statistical Research Methods, Projects and Valuations, Managing People.

Bachelor'S Degree, Hotel Management

Activities and Societies: CGPA:3.91/4.0 Front Office Operations, Housekeeping, Culinary, and Food & Beverage Service Major in Guest.

High School, Cbse, 5-10

Sri Kumaran Children'S Home Cbse

Primary Education, Icse, Nursery - Grade 4

Baldwin Girls High School
FAQ

Frequently asked questions about Pooja Bailey

Quick answers generated from the profile data available on this page.

What company does Pooja Bailey work for?

Pooja Bailey works for Zappi.

What is Pooja Bailey's role at Zappi?

Pooja Bailey is listed as Senior Customer Success Manager at Zappi.

What is Pooja Bailey's email address?

AeroLeads has found 1 work email signal at @ritzcarlton.com for Pooja Bailey at Zappi.

What is Pooja Bailey's phone number?

AeroLeads has found 3 phone signal(s) with area code 617, 248, 497 for Pooja Bailey at Zappi.

Where is Pooja Bailey based?

Pooja Bailey is based in Greater Boston, United States while working with Zappi.

What companies has Pooja Bailey worked for?

Pooja Bailey has worked for Zappi, Embassy Of India Student Hub, Marriott International, Alfred Lerner College Of Business & Economics At University Of Delaware, and The Ritz-Carlton Hotel Company, L.L.C..

How can I contact Pooja Bailey?

You can use AeroLeads to view verified contact signals for Pooja Bailey at Zappi, including work email, phone, and LinkedIn data when available.

What schools did Pooja Bailey attend?

Pooja Bailey holds Master Of Science - Hospitality Business Management, Hospitality Administration/Management from University Of Delaware.

What skills is Pooja Bailey known for?

Pooja Bailey is listed with skills including Pre Opening, Food And Beverage, Hospitality Industry, Hotel Management, Hospitality Management, Banquets, Banquet Operations, and Catering.

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