• As a full-stack software developer, responsible for maintaining and developing omni plugin apps to the highest standards with the following - creating and maintaining documentation. • Developed omni plugin web apps single-handed from scratch. Integrated WhatsApp, Facebook, Skype, Google, Azure API to communicate with n-numbers of users from a single interface. Developed an easy user interface and core logic for human/bot/webhook operators to simplify communication with customers over multiple channels (WhatsApp, Facebook, Skype, etc.) in single login.• Developed 1. Multi Channels - brands can configure more than one communication channel for better customer engagement and brand loyalty. 2. Predictive Tagging – AI engine helps agents by predicting and tagging keywords from the conversation; guarantying speedy resolution. 3. Operator Panel – Cloud-based dedicated login for each operator to handle customer support from any corner of the globe. 4. Contextual Routing – Take control of all conversations and route them to the right agent or bot based on identity, logic, scope, and other parameters. 5. GUI Based Logic Designer – To configure routing rule. 6. Sticky Agent - Intelligent routing algorithm to find and attach a sticky agent to ensure repeated to one chat with the same agent.• Implemented AWS S3 service to manage media messages coming on the omni platform.• Implemented WebSockets to handle real-time notifications to make an interactive user experience.• Technologies used: ASP.Netcore MVC – Single Page Application, jQuery, AWS S3, Bootstrap, AngularJS• Database: MariaDB, Redis• Concepts: OPPS, Dependency Injection, WebSocket, Asynchronous Programming – Events & Delegates, SPA – Single Page Application, RestAPI, Authentication Mechanisms, jQuery Workers

• As a back-end software developer, responsible for developing and maintaining database design and core logic of the Wedsite Studio application with maintaining documentation.• Developed application in a team. Wedsite Studio is used by photographers and their customers. • Developed an image optimization algorithm to render as many images as possible on a user interface within a minute.• Technologies used: NodeJS, AWS S3, Typescript, Golang• Database: MariaDB, Redis• Version Control: Git• Concepts: OPPS, Dependency Injection, Asynchronous Programming – Events & Delegates, RestAPI, Authentication Mechanisms• Software Development Process: Agile Methodology• IDE: Visual Code-2019, HeidiSQL V10.1, Visual Paradigm Online Tool• Webserver: Ngnix

1) .Net-framework to .Netcore Migration• Led and directed a team of 4 developers to migrate the .net framework runtime application to .netcore runtime application with maintaining existing features and developing enhancement.2) iTextHub SMPP Application• Led and directed a team of 7 developers to develop the iTextHub SMPP application using .NetCore MVC, jQuery, AgularJS, Bootstrap, CSS, HTML with MariaDB, Redis, RabbitMQ, ClickHouse.• Implemented SMPP protocol to build SMS communication between operators.• Developed bootstrap responsive user interface and an advanced routing algorithm to route messages to respected vendors from the user’s routing list.3) Theme Integration • Single-handed Integrated new responsive theme to existing ASP.Net Webform Application using jQuery, AgularJS, Bootstrap, CSS, HTML4) Generic HTTP API Integration Module• Single-handed developed dynamic HTTP API Configuration application using ASP.Net Webform, jQuery, Bootstrap, CSS, HTML and MariaDB. This application provides an interface to configure any type of HTTP API and allows to consume configured API n-numbers of time without the extra effort of the user.5) Email To SMS• Single-handed developed Email-To-SMS application using ASP.Net C# and SMTP. This application allows users to turn an email into a text message without any extra effort. You can send a message by, simply write your email, and send your message to mobile-number@senderid.domain.

1) Smart SMS• Single-handed developed Smart SMS module in C#. Smart SMS containing smart URL or smart link which is unique tiny URL that is generated by Smart SMS system based on any long URL. This module allows users to send long URLs with minimizing character count (hence SMS cost will be reduced). This module helps saving character count in a message.2) CRM• Single-handed developed CRM from scratch using ASP.Net MVC, jQuery, Bootstrap, CSS, HTML, and MS SQL Server.