Senior Engineer- Sales Business Administration & Operations
CurrentResponsible for suggesting methods to improve area operations, efficiency & service to both internal & external customers.Coordinating & Managing Operational work of intricate projects.Professionally handling & resolving complex issues regarding customer complaints & escalations.Provide regular reports to management on sales metrics, opportunities, and threats.Closely coordinating with customers for order processing and account settlement.Establishing work procedures and processes that support the company and departmental standards, procedures and strategic directives.