working as head north India with prime responsiblity of operations, sales and manage P and L of the region.

Managed 6 different outsourced project across globe, my role included operatons and account management along with managing the P and L

Managed Multiple accounts with core activity to manage people and opeartions

To maintain the database and updates regularly. To generate reports based on database and updates.To clarify employees (internal customers) policies, procedures and processes.To assist in quality improvement initiatives of the areas of their work.To handle employee grievances (must) properly.To run the Performance Management Cycle.To have/create liaison with the business to develop the manpower plan for the company.To coordinate and manage recruitment at various… Show more To maintain the database and updates regularly. To generate reports based on database and updates.To clarify employees (internal customers) policies, procedures and processes.To assist in quality improvement initiatives of the areas of their work.To handle employee grievances (must) properly.To run the Performance Management Cycle.To have/create liaison with the business to develop the manpower plan for the company.To coordinate and manage recruitment at various levels and finding ways to meet the ramp up plans for the organizationTo coordinate and manage recruitment at various levels and finding ways to meet the ramp up plans for the organizationTo be accountable for delivery of expected assignments/results.To take initiative for improving systems and processes.To take ownership for meeting the information needs of internal customers Decision Making. Show less

Managed a team of 15 resources for a single client with day to day opeartions and quality check of transactions

My core responcebility was take care of the quality check of the transactions and manage a samll team of 4 people.

My only responsibility was to issue international tickets as per given target.