*Owner and designer of Foundation Data Architect across all tenants (All tenants onboarded on Service Management Platform/ITSM)*Collect functional demands from tenants and formulate them*Onboarding of organization and teams to SMP toolmanaging Permission/access rights (RBAC) at user level*Accountable for Foundation Data quality*Identification of any opportunities for Process/Tool automation*Actively participate and contribute in Continuous Service Improvement initiatives*Training suppliers/tenants and IPCC teams on quaterly basis*Fullfilling user request adhering to SLA's and providing best solutions*Streamlined current process to implement automations*Developed In-house automation solutions for repetitive tasks by self learning using Python and Selenium

 Managing and setting up the Linux Production environment as well as the Applications running on Production environment. Providing Support on LINUX Operating System  Manage project SLA’s and ensured availability of environments by resolving any major issues and fixing recurring issues permanently Ability to establish end to end continuity & perform required testing using the appropriate system Perform Patch upgrade on Servers  Adding Additional Virtual Memory (swap) as needed Decommissioning / Server Build, managing the server remotely Working on Group/User Management, Scripts, Crontabs, File system maintenance and related troubleshooting and network monitoring Creating and mounting file systems and Disk Space Management like space allocation /deallocation