I am a detailed-oriented, responsible and committed professional with a get-it done, on-time working spirit. I started my career as a Software Quality Assurance Engineer in networking and product design domain. I am proficient in multiple programming languages, Software development life cycles(STLC), software testing life cycles(STLC), frameworks, testing methodologies for web and mobile applications which allows me to be quickly adaptable to learn new softwares and methodologies.Effective client engagement, collaboration and communication skills has been a priority in every work environment. SOFTWARE SKILLS & EXPERTISE• Knowledge of using Citrix, CUBS system, IRIS• Advanced computer skills in Microsoft Office: Word, Excel, PowerPoint, Access, Outlook• Solid understanding of Balsamiq (Wire Framing tool for creating mockups)• Knowledge of Visual Paradigm to create UML diagram (Use Case, Activity & Sequence)• Solid understanding of JIRA, SQL• Knowledge of Tableau, TFS (Team foundation server), Bugzilla• Programming languages known: C, C++, Core Java, UNIX
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Debt CounsellorTotal Credit Recovery Limited Sep 2019 - Mar 2020Toronto, Ontario, Canada• Successfully collected pass due amounts from Capital One Credit card customers of Ontario, Alberta, New Brunswick, Nova Scotia, Manitoba and New Foundland provinces via outbound calls.• Ensured each communication with a consumer is professional and always meets our corporate, regulatory and client requirements• Located consumers using online tools, available information and problem solving skills• Effectively documented the results of each debt recovery call adhering to compliance standards• Achieved performance targets and objectives through multitasking• Adhered to compliance expectations of client focused working environment. -
Software Quality Assurance EngineerClarice Technologies Jun 2013 - Oct 2014Pune• Created Test Cases, conducted testing and documented and tracked test results and bugs.• Performed system, unit, acceptance, regression, load and functional/performance testing on web application and mobile application using manual testing method. • Created test scenarios for User Acceptance Testing (UAT).• Maintained documents for change request and implemented procedures for testing changes.• Maintained Requirement Traceability Matrix (RTM).• Leveraged knowledge of object-oriented programming to help validate, verify, communicate and resolve software issues through careful, thoroughly documented testing to maximize return on investment (ROI) for IT initiatives.• Documented and reported bugs, errors, interoperability flaws and other issues within proprietary software applications developed for the organization.• Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines.• Completed all assignments on or ahead of schedule.
Pooja K. Education Details
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Distinction -
Computer Science
Frequently Asked Questions about Pooja K.
What is Pooja K.'s role at the current company?
Pooja K.'s current role is Software Quality Assurance Engineer.
What schools did Pooja K. attend?
Pooja K. attended M.g.m's Jawaharlal Nehru College Of Engineering, Dr. Babasaheb Ambedkar Marathwada University, Aurangabad.
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Pooja K Rukmangada
Java Developer Co-Op At Venuiti Healthcare| Grad Student At Wlu | Ex-Application Development Analyst At AccentureCanada
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