Pooja Kn Email and Phone Number

1. Analyse attack surface management, digital and brand risk, support incident response ,identify and mitigate cyber risk, and perform vulnerability assessment exercises.2. Perform open-source intelligence (OSINT) collection and analysis, identifying the most relevant and immediate cyber threat ,Malicious code, Suspicious domain and security vulnerability.3. Perform SIEM Support4. Collect Analyse and interpret Qualitative, Quantitative, Technical and Non-Technical data in all-Source Intelligence Analysis.5. Collecting Brach data from Forums For different organisation.6. Develop operational -level trends analysis that leverages customer internal data repositories and classified and unclassified open-source reporting to provide situational awareness of emerging cyber threat and risk trends to customer partners stakeholders and customer.7. Combines cyber-intelligence with attack surface discovery and digital risk protection to deliver early warning, personalized, contextual, outside-in, and multi-layered insights.8. Development designs from ideation to implementation, and through quality assurance and support.Have built the next generation of AI-powered threat intelligence platform called External Threat Landscape Management (ETLM) to provide cyber defenders with the hacker’s view to help clients prepare for impending attacks.9. Perform SIEM Support10. Collect Analyse and interpret Qualitative, Quantitative, Technical and Non-Technical data in all-Source Intelligence Analysis.

Product Support Artificial Intelligence.Software as a service (SaaS).Team Management.Incident Management.Session Initiation Protocol(SIP)LINUX.PGSQL.Home Location Register (HLR).Elastic Stack (ELK).Application Support. Networking: VPN, HTTP, DNS,TCP,UDP. 1. Maintain and document customer interactions in our case tracking tool Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.2.Effective advocate for the customer and deliver an excellent customer experienceContribute to the analysis and testing of features as a strong individual contributor.3.Document procedures, processes and identify frequently asked questions4. Regular follow ups with customers, Engineers with recommendations, updates and action plans.5. Good team player and ready to take any tasks.6. Providing Training session to the new joiner.7. Supporting for development and operation team during up gradation .8. Knowledge about Jira tool and Sales force case Handling.