Pooja Krishna Email & Phone Number

India

“You have a dream? Come, share with us! Let us help you turn it into a reality!”Pooja Krishna Global Education Expert, is an organisation, committed to international education and learning and mobility of students worldwide .We have created an efficient and effective approach to help applicants get admission into universities abroad. Since our early days we have helped over 5000 students to get to their dream university for their Bachelors, Masters or MBA.We offer a… Show more “You have a dream? Come, share with us! Let us help you turn it into a reality!”Pooja Krishna Global Education Expert, is an organisation, committed to international education and learning and mobility of students worldwide .We have created an efficient and effective approach to help applicants get admission into universities abroad. Since our early days we have helped over 5000 students to get to their dream university for their Bachelors, Masters or MBA.We offer a broad portfolio of excellently managed services. From pre-admission to post-landing service, our services are tailored to the needs of each and everystudent.We provide counselling and admission services for universities and colleges in UK, USA, Canada, Australia, New Zealand, France, Germany, Ireland, Italy and Singapore. Over the years, we have partnered with several prestigious educational institutions worldwide to increase our global reach.The thousands of students who have benefited from our services, are a testimony to our commitment to their success. As an independent educational consulting organization, we have done this by earning the trust and confidence of students, parents, and universities and colleges for our transparent, trustworthy and timely service and the professionalism, hard work, dedication and ethics that goes with it. Show less

Bangalore Urban, Karnataka, India

- Built the new process and hierarchy for the counselling team - Online counselling PAN India - Built LIVE webinar - Spot counselling product and trained 45+ counsellors with 10X revenue- Managing 45+ counselling teams to reach the target of 2K visas for 2022- Built and managing the application team for successful submission of 3K+ applications.- POSH - Presiding officer looking into the safe work environment of the company- Hiring and training Counsellors+ Application team… Show more - Built the new process and hierarchy for the counselling team - Online counselling PAN India - Built LIVE webinar - Spot counselling product and trained 45+ counsellors with 10X revenue- Managing 45+ counselling teams to reach the target of 2K visas for 2022- Built and managing the application team for successful submission of 3K+ applications.- POSH - Presiding officer looking into the safe work environment of the company- Hiring and training Counsellors+ Application team + Inside sales- Identify product opportunities that will bring efficiencyy & scale the output of the team- Ownership of day-to-day operations to ensure all deliverables are met in time Show less

Bengaluru Area, India

Azent Overseas Education- Student Success Manager March 2018 - Present - Manage a team of 10+ advisors and senior counselors- Roll out the new CRM module across different branches, helped over 50 counsellors to get acquainted to the new system- Screen, recruit and train new counselors and advisors - Implement new age counseling processes like a webinar, Facebook Live, and video creation for the company website- Work across departments with peers in other groups to ensure… Show more Azent Overseas Education- Student Success Manager March 2018 - Present - Manage a team of 10+ advisors and senior counselors- Roll out the new CRM module across different branches, helped over 50 counsellors to get acquainted to the new system- Screen, recruit and train new counselors and advisors - Implement new age counseling processes like a webinar, Facebook Live, and video creation for the company website- Work across departments with peers in other groups to ensure collaboration for shared business goals - Interact with senior management and board members for employee escalation - Maintain a safe and healthy work environment by establishing, following and enforcing processes adhering to legal compliance- Analyze the organizational workflow and optimize business processesSet targets for both individuals and the team, measure the performance of both individuals and counseling team- Update and prepare performance reports for advisors and senior counselors - Received recognition and accolades for outstanding performance in the organization Show less

India

Student Counseling and Delivery-Qualify, counsel and convert average 8 students per month to paid services over real-time chat, phone and walk-ins.-Deliver counseling services including university shortlisting, applications submission, follow-up with universities, visa and pre-departure orientation in a timely and accurate manner; Also helped students for scholarships, part-time and funding for PhD admissions.-Devised university shortlisting process to identify reach, match and safe… Show more Student Counseling and Delivery-Qualify, counsel and convert average 8 students per month to paid services over real-time chat, phone and walk-ins.-Deliver counseling services including university shortlisting, applications submission, follow-up with universities, visa and pre-departure orientation in a timely and accurate manner; Also helped students for scholarships, part-time and funding for PhD admissions.-Devised university shortlisting process to identify reach, match and safe universities for a given student profile based on numerous factors including academic, test score, research experience, career goals, affordability, university reputation, student ROI, program offerings, geographic preferences etc. with a turn-around time of 1 day against industry norm of 10 days.-Developed and delivered specialized counseling for 21 transfer students of Manipal University (ICAS) for Bachelor’s in the US and Australia; Worked closely with students and their parents to complete comprehensive common app application process including credit transfer and scholarships;-100% visa success to 45 student visas for year 2017 to the US, Canada, Germany and Sweden.University Account Management-Manage all fee-paying partner university accounts.-Co-ordinate with university admission staff for information, training and update on students applying to the university.-Persuading right-fit students to choose the partner university, help in application process, Documentation, Courier documents to agents and follow-up.-Helped in customizing CRM for overseas admission counseling.-Leveraging CRM for calling students over phone, tracking response, lead scoring, document management, setting up events, calls and tasks, mass emails, workflow management with team members, performance tracking and management.-Help create counseling content and videos that generates 100K visitors with 16 minute engagement per visit. Show less

India

-Managing 7 member team comprising of 2 counselors, 2 tele-callers, 3 Application staff including their monthly task planning, targets and incentives; Conduct monthly review, identify performance bottlenecks and supporting team to meet targets.-Presenting seminars on-abroad education at 9 colleges in Bangalore and Mysore for each of 4 years.-Entire visa process from the application, mock visa sessions to documentation for US, Germany and Sweden.-Hosting university delegates and… Show more -Managing 7 member team comprising of 2 counselors, 2 tele-callers, 3 Application staff including their monthly task planning, targets and incentives; Conduct monthly review, identify performance bottlenecks and supporting team to meet targets.-Presenting seminars on-abroad education at 9 colleges in Bangalore and Mysore for each of 4 years.-Entire visa process from the application, mock visa sessions to documentation for US, Germany and Sweden.-Hosting university delegates and organizing student information session.-Ideation and implementation of offline marketing such a brochure and pamphlet distribution, newspaper inserts. Show less

Bengaluru, Karnataka

- Qualify, counsel and convert average 20 students per month to paid services - Handle Walk-ins- Onboarding process and Auditing- Co-ordinating with students and tutors- Batch scheduling and material distributions